NEOGOV · 16 hours ago
Administrative Coordinator 1/2/3 (Natchitoches Child Support)
Natchitoches, LA
Full-time
Onsite
New Grad, Entry LevelNEOGOV is seeking an Administrative Coordinator to work in the Child Support Enforcement Office in Natchitoches Parish. The role involves providing support to case workers and attorneys, serving as receptionist, managing client interactions, and maintaining records related to child support cases.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as receptionist for the office
Greet visitors and clients and insure that unauthorized people do not proceed past the lobby
Uses judgment and discretion in sensitive or tense situations and monitors the flow of clients. Maintains daily records of visitors
Prepare packets for the Process Server and uses EXCEL logs and files
Assists caseworkers by researching the child support system to locate and identify custodial information, accept payments, prepares letters
Process incoming and outgoing mail
Input data for case records including information updates, court actions, court order information, and tracking information
Coordinate paternity testing with phlebotomist, prepare documents for paternity establishment and work with paternity testing company for updates and confirmations
Provide basic assistance to caseworkers including entering child support debts, medical support judgments and other data once a judgment is established
Screen incoming mail by understanding complex documents to determine the appropriate action and destination
Qualification
Required
No experience or training is required
The ability to accept and follow directions from those higher in the chain of command
The ability to relay information correctly and appropriately to connect people and ideas
The ability to serve the needs of those who support and/or rely on the services provided
The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws
The ability to use relevant and valid data to inform a recommendation for action
Preferred
The ability to adjust plans, expectations, and behaviors in response to change
The ability to recognize how your actions impact the perceptions of both you and your organization
The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals
The ability to control your time to increase effectiveness, efficiency, or productivity
The ability to use financial data to guide, drive, and convey the financial standing and/or outlook of an organization
Benefits
Insurance Coverage
Parental Leave – Up to six weeks paid parental leave
Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day.
Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works).
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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