Amazon · 16 hours ago
Principal Tech. Prog. Manager, Amazon Leo Customer Terminals
Redmond, Washington, USA
Full-time
Onsite
Lead/Staff
$177K/yr - $239K/yr
10+ years expAmazon is a leading technology company focused on delivering fast, reliable broadband connectivity through its low Earth orbit satellite network, Amazon Leo. The Principal Tech. Prog. Manager will manage the complete lifecycle of complex hardware device portfolios, driving technical excellence and leading software architecture decisions across multiple organizations.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
No H1B
U.S. Citizen Only
Responsibilities
Managing the complete lifecycle of complex hardware device portfolios and their integrated software systems, delivering products with significant cross-organizational business impact spanning multiple VP organizations and geographies
Owning end-to-end hardware deliverables across product generations—managing costs within strategic guardrails while driving technical excellence and leading software architecture decisions affecting system integration, scalability, deployment strategies, and operational excellence
Partnering with customers and engineering teams to determine scalable processes, resolving endemic technical problems impacting product quality, software reliability, cost, or delivery speed
Understanding core system technologies and hardware/software component interactions across the device ecosystem including software limitations, scaling factors, architectural dependencies, and development processes while establishing mechanisms for concurrent software development and testing across team boundaries, optimizing software quality through data-driven metrics and process improvements, and driving simplification in existing engineering and architectures to unblock innovation
Driving mindful discussions that lead to crisp decisions while providing context for design direction and long-term perspective
Using technical judgment to question proposals and test assumptions, including whether solutions need to be built at all, making strategic trade-offs between competing priorities such as time, effort, feature scope, business opportunity, resources, and long-term sustainability
Creating plans with clear, measurable success criteria and clearly communicating progress and outcomes to Directors and VPs through effective narratives (Amazon 6-pagers)
Proactively identifying risks in both hardware and software technical strategies before they become visible to others, identifying and bridging gaps between teams, processes, and system architectures, and helping teams reduce exposure to classic failure modes such as insufficient requirements documentation, ineffective cross-team collaboration, and long-term impacts from third-party technology dependencies
Demonstrating excellent judgment in how and when to escalate without damaging relationships, and being data-driven, regularly reviewing metrics and proactively seeking new and improved data mechanisms for visibility
Independently defining program strategy, providing inputs to OP1/OP2 planning, and owning cross-organizational goals
Understanding technical program management, software and hardware engineering best practices, using this knowledge to assess development processes, test plans, and operations/maintenance requirements
Working with teams to improve concurrent project delivery while streamlining or eliminating excess process, influencing teams to decouple from dependencies and eliminate architecture problems that stifle innovation or cause user dissatisfaction
Enabling teams to work independently through architecture and organizational changes that minimize repeated engineering effort while maintaining competitive advantages in both hardware performance and software operational excellence
Finding the best path forward and building consensus to influence others when confronted with discordant views
Actively recruiting and developing the TPM community through mentoring, providing constructive feedback to engineering, management, and other peers, and routinely delivering the right outcomes with complete independence
Qualification
Required
10+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
Bachelor's degree in Engineering, Computer Science, or a related field
Knowledge of industry technologies in program or product domain (e.g., hardware, network, software, systems) and how to apply those technologies to solve problems
Experience in leading complex, large-scale, IT, technical or engineering programs
Experience comfort with ambiguity
Experience leading complex programs with significant change impact across organizational boundaries
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Preferred
Master's degree, or MBA in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems, or experience building complex software systems that have been successfully delivered to customers
Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments
8+ Experience in Aviation, Automotive or Consumer Electronics Program Management
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-24
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