PerkSpot · 2 days ago
Account Manager
Greater Chicago Area
Full-time
Hybrid
Entry Level
$80K/yr - $90K/yr
1+ years expPerkSpot is a company focused on empowering employees to make smarter spending decisions. They are seeking an Account Manager to develop engagement strategies, grow account revenue, and ensure successful delivery of services to merchant partners.
E-CommerceHuman ResourcesInformation TechnologyInsuranceMarketplace
Responsibilities
Manage a large and diverse set of assigned portfolio accounts and overflow as needed
Ensure the timely and successful delivery of PerkSpot products and services
Provide superior customer service and swiftly tend to merchant needs
Cultivate strong relationships with multiple touch points at brands, agencies, and OPMs, and affiliate networks
Maintain a deep understanding of shifting merchant business objectives
Leverage data to identify and address account risks and opportunities
Provide strategic recommendations for increasing merchant engagement and investment
Grow accounts by generating merchant interest in new services and offerings
Find and establish new merchant point of contacts for lapsed existing merchant accounts
Maintain visibility cross-departmentally by participating in impactful team projects
Address opportunities for efficiencies, support models, program solutions, and best practices
Qualification
Required
1-2 years in a client-facing account management role with excellent communication and presentation skills
Demonstrated ability to retain and grow accounts by establishing and implementing innovative program solutions, applying a strategic approach to managing initiatives, and focusing on customer satisfaction
Strong analytical skills, with the ability to identify business questions, analyze data, draw conclusions, and develop actionable recommendations to expand user engagement
Exceptional emotional intelligence and relationship management skills
Pride in acting as primary point of contact for merchants and dedication to providing personalized experiences to each account
Detail-oriented with the ability to successfully multitask, solve problems, and drive business results in a fast-paced collaborative environment
Preferred
Affiliate marketing industry experience is a plus
Benefits
Competitive salary, matching 401K, and company paid disability.
Comprehensive medical, dental, and vision insurance is effective on your first day of employment!
Time off is required. We want our team members to rest, relax, and recharge, so we encourage employees to take 20 days off each year.
Plus, we offer 8 paid company holidays and our office is closed from Christmas Eve through New Year's Day.
Summer Fridays are great and are an annual tradition between Memorial Day and Labor Day every year.
To help you get a jump start on company holidays, we close at 1 pm the day prior to each company holiday as “holiday eve.”
Tenure is valued and rewarded. In addition to PTO, we offer a paid Sabbatical for up to 3 months to employees at 5 years and 10 years of service.
Commuting can be expensive – we get it. So, we provide a monthly transportation stipend and free lunch every Wednesday.
Connection and relationship building is everything. We offer regular outings, virtual events, fun community-interest Slack channels, and occasional happy hours.
Company
PerkSpot
PerkSpot is a buying programs for organizations.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$50MKey Investors
Susquehanna Growth Equity
2018-08-08Private Equity· $50M
Leadership Team
Christopher Hill
Founder & CEO
Recent News
2026-01-07
Built in Chicago
2022-01-31
Company data provided by crunchbase