OneReach.ai · 1 day ago
Technical Program Manager
USA, Berkeley Office
Full-time
Hybrid
Senior Level
$150K/yr - $180K/yr
5+ years expOneReach.ai is a company that builds conversational AI and automation tools to improve organizational communication and operations. They are seeking a Technical Program Manager to lead complex delivery initiatives across technical, product, and customer-facing teams, ensuring program execution aligns with customer goals and delivers measurable business impact.
Artificial Intelligence (AI)Customer ServiceEnterprise SoftwareFacebookIntelligent SystemsMachine LearningNatural Language ProcessingSMSSoftwareVoIP
Responsibilities
Build expertise in the OneReach.ai Communication Studio and related technologies (Voice, SMS, NLU, low-code/no-code)
Lead planning and delivery of multiple concurrent projects, ensuring alignment with customer goals and organizational priorities
Develop and maintain program roadmaps, ensuring visibility, accountability, and clear progress reporting across stakeholders
Ensure all technical and business requirements are properly gathered, validated, and communicated to implementation teams
Identify and manage interdependencies, risks, scope, and resources across teams to ensure on-time, high-quality delivery
Collaborate with delivery, product, and growth teams to align on priorities, timelines, and deliverables
Serve as a primary point of contact for clients, facilitating design sessions, progress reviews, and key decision meetings
Represent OneReach.ai in customer and partner meetings, including occasional on-site visits within the U.S. and Europe
Qualification
Required
Bachelor's degree in a technical field (Computer Science, Engineering, or related) or equivalent hands-on experience
5+ years of experience managing technical programs or projects in a software or automation environment
Proven experience working directly with clients or enterprise stakeholders, balancing delivery execution with relationship management
Skilled at creating structured documentation (program charters, status reports, risk logs, delivery dashboards)
Deep understanding of software delivery lifecycles, integrations, and automation architectures
Skilled in translating operational or customer requirements into structured technical plans
Excellent communication, presentation, and negotiation skills, able to translate complex technical details for non-technical audiences
Advanced or native-level English (written and spoken)
Comfortable with occasional travel for client workshops or on-site engagements
Preferred
Experience with automation platforms, conversational AI, or SaaS product delivery
Previous hands-on experience in a technical or engineering role (e.g., software development, systems analysis, solutions engineering)
Familiarity with low-code / no-code tools or workflow orchestration systems
Experience leading distributed or global delivery teams
Benefits
Enjoy a flexible, remote-first work culture with opportunities for professional growth and development.
Company
OneReach.ai
A low-code/no-code platform for building AI & bots - a suite of tools for creating automated conversations & tasks.
201-500 employees
H1B Sponsorship
OneReach.ai has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
LoneTree Capital
2022-01-26Private Equity
Leadership Team
Rich Weborg
Co-Founder
Kevin Fredrick
Managing Partner
Recent News
2025-10-02
Destination CRM
2025-05-08
Company data provided by crunchbase