Upward Health · 9 hours ago
Care Navigator
United States
Full-time
Remote
Mid Level
$21/hr - $24/hr
3+ years expUpward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. The Care Navigator serves as the primary point of contact for patients, facilitating communication and ensuring a coordinated care experience.
Health CareMedicalService Industry
Responsibilities
Serve as the primary point of contact for patients, ensuring a seamless and coordinated care experience
Facilitate communication between patients, their families, providers, and the Care Team, ensuring the delivery of comprehensive and continuous care
Handle patient registration, insurance verification, scheduling, follow-up support after visits, and offer general administrative assistance
Optimize patient care by coordinating with multiple healthcare providers, verifying insurance coverage, and supporting the broader Care Team to ensure smooth transitions and ongoing care
Qualification
Required
3+ years of experience in a healthcare practice, preferably in a patient representative or care coordination role
High school diploma or GED required
Experience with health insurance, including verification and understanding of medical terminology
Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment
Excellent oral and written communication skills for clear and efficient communication with patients, providers, and the Care Team
Strong attention to detail to ensure that all information is accurate and comprehensive
Technologically savvy, including proficiency with EHR and related systems
Ability to work independently in a remote setting while collaborating effectively with team members
Knowledge of community resources in the applicable geographic area
Preferred
Multilingual capabilities preferred, but not required
Company
Upward Health
Upward Health is a home-based medical group specializing in primary medical and behavioral care for individuals with complex needs.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$28.75MKey Investors
Trinity CapitalHeritage GroupNoro-Moseley Partners
2025-01-16Series C
2025-01-16Debt Financing· $20M
2022-09-13Series B
Leadership Team
Benjamin Hamawy
Chief Financial Officer
Recent News
Business Wire
2025-08-13
2025-01-16
2025-01-16
Company data provided by crunchbase