NeerInfo Solutions · 15 hours ago
Senior Transition Manager
NeerInfo Solutions is seeking a Senior Transition Manager to oversee large-scale IT transition programs. The role involves ensuring smooth execution of transitions, managing project plans, and maintaining service levels while minimizing operational impact.
Responsibilities
Develop and execute comprehensive detailed transition plans outlining project expectations, scope, schedule, budget, and resource requirements
Lead transition projects from initiation through completion, ensuring alignment with organizational goals and using standardized tools and methodologies e.g. Agile, Waterfall, ITIL
Coordinate internal resources and third parties/vendors
Build and maintain strong relationships with clients and internal stakeholders, providing regular updates and managing expectations at all levels
Identify potential risks and challenges associated with transitions and develop effective mitigation and contingency strategies to resolve them swiftly
Facilitate change management processes including conducting workshops and providing guidance and training to staff members to ensure understanding and adoption of new systems or processes
Oversee complex knowledge transfer processes with robust quality checks and governance to ensure the receiving teams are fully prepared for the business as usual environment
Monitor project performance using appropriate tools and KPIs, track data, manage escalations, and provide clear concise status reports to senior leadership
Ensure that the final delivery of each service transition meets agreed upon requirements and is auditable according to quality processes
Qualification
Required
15+ Years of experience
Bachelor's degree in computer science, information technology, business administration, or a related field
Proven track record of successfully managing complex largescale IT transitions or transformation initiatives
Solid technical background with an understanding of software development, web technologies, infrastructure management, and cloud-based solutions
Proficiency in project management software e.g. Microsoft Project, Jira, Asana
Project Management Professional (PMP) or PRINCE2 certification is highly desirable
Familiarity with service management frameworks such as ITIL is crucial
Excellent client facing and internal communication skills
Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously in a fast paced environment
Exceptional leadership, problem solving, and analytical abilities
Ability to influence without authority and manage conflicts professionally
Preferred
MBA or Master's degree is a plus
Hands-on experiences working in AMSAD Infra and migration projects