Kelly · 15 hours ago
Customer Support Representative
Toledo, OH
Full-time
Hybrid
Entry Level
$18/hr - $18/hr
1+ years expKelly is a staffing company dedicated to providing limitless opportunities to enrich lives. They are seeking an Onsite Customer Support Representative to provide quality service and support to customers, addressing inquiries and promoting products.
OutsourcingProfessional Services
No H1B
Responsibilities
Providing quality service and support to internal and external customers via phone calls, emails, and web inquiries
Addressing questions regarding products and warranties, ensuring timely and professional responses
Entering all inquiry details into the company's system accurately
Offering step-by-step instructions to customers for website navigation, warranty claims, and product information
Advising customers about new products and programs to promote brand awareness and drive sales
Following up with customers as needed and maintaining high standards in call quality, customer feedback, and adherence to schedule
Qualification
Required
Have a High School diploma or equivalent
Bring at least one year of experience in a customer-facing or high-volume call center environment
Possess excellent verbal and written communication skills
Strong typing skills
Proficiency in MS Office Suite (Outlook, Word, Excel)
Demonstrate strong problem-solving abilities
Sound business judgment
Attention to detail
Thrive in a fast-paced, team-oriented environment
Experience managing multiple priorities
Are inquisitive, adaptable to change, and committed to personal accountability
Preferred
Associate's or Bachelor's degree
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
Company data provided by crunchbase