VyStar Credit Union · 1 hour ago
Senior Desktop Engineer
Jacksonville, FL - VyStar Tower
Full-time
Hybrid
Senior Level
5+ years expVyStar Credit Union is a financial institution seeking a Senior Desktop Engineer to lead the development and maintenance of endpoint management platforms and client applications. The role involves managing Microsoft Intune environments, creating standard desktop configurations, and ensuring optimal performance of endpoint devices to enhance user experience.
AppsBankingFinanceMortgage
Responsibilities
Manages VyStar’s Intune environment
Creates and maintains Windows Autopilot configurations ensuring seamless and frictionless endpoint delivery of devices to VyStar staff
Ensures all endpoints perform optimally to create industry-standard digital experience scores across all endpoints and endpoint services
Creates and maintains standard desktop configurations and assists with the creation of automated software packages to ensure the enterprise endpoint systems can be supported and patched. Maintains the control and process environment for the organization’s gold standard operating system image library ensuring client configuration integrity, controlled access and incremental versioning
Researches and develops new standard hardware and software configurations for use in the enterprise environment
Performs administration of software distribution, application and security patch management, desktop security, remote support and other enterprise desktop management, monitoring and troubleshooting utilities
Documents and maintains desktop security standard configurations that support organizational security policies
Creates technical documentation as required
Leads tactical and strategic-level projects creating and maintaining project plans
Analyzes problems and recommends hardware and software solutions as needed to address an issue or to support projects and VyStar initiatives. Seeks appropriate authority and approval for purchases
Supports the client system testing environment for evaluating desktop hardware, operating systems, hosted applications, service packs and patches, security configurations and image deployment. Schedules and reports on the execution of the testing and validation effort as part of a formal release management process
Develops reports that provide insight and analysis of desktop software license usage, software and hardware compliance, operating systems and hosted application software distribution
Administers and maintains the System Center Configuration Manager environment and Intune co-management configurations
Prepares, tests and releases software application and security updates to production using Microsoft System Center Configuration Manager (SCCM)
Maintains current knowledge of solutions available to perform software distribution, inventory, monitoring, updates and ongoing maintenance for the organization’s client system environment
Collaborates with QA/QE teams to ensure quality assurance testing of software installation packages, application configurations, system images and configuration performance is performed before all implementations
Stays abreast of current and emerging client computing hardware and software trends and management techniques through self-study, training programs or other education opportunities
Collaborates with the Enterprise Architect to define an ongoing desktop roadmap and strategy that includes hardware, operating systems, browsers, peripherals and management tools
Performs other duties as assigned
All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates
Qualification
Required
Five+ years' IT client engineering and administration experience working in an enterprise environment
3 or more years managing Microsoft Intune as an engineer
Documented experience in developing, testing and maintaining Windows OS Images and Application Packages
Direct experience Installing, administering, configuring and maintaining Microsoft System Center Configuration Manager Current Branch
Expert knowledge of Windows Operating Systems
In-depth knowledge and experience with Microsoft Entra, Active Directory, Group Policy, and Windows Server Update Services (WSUS)
Advanced IT troubleshooting skills
Clear and effective oral and written communication skills
Windows Client file, share and Operating system permission management
Familiarity with client security concepts
MSI and EXE control using command line switches and transformation files
Advanced knowledge of scripting utilizing resources including command line, PowerShell
Advanced knowledge and understanding of networking (TCP/IP, DHCP, DNS)
Mobile Device Management (MDM) including device provisioning and policy management
Bachelor's degree in computer science or related field of study and/or equivalent work experience is required
Incumbent will be expected to continue their education and training through self-study. The completion of various courses and certifications as well as the achievement of work performance and productivity goals is required to maintain the position as well as become eligible for further advancement
Microsoft 365 Certified: Endpoint Administrator Associate
CompTIA A+, Network+ and Security+
Azure Fundamentals
Preferred
Microsoft Office Deployment, including Office 365 desktop deployment and integration
Desktop operating system virtualization and application virtualization
Experience with software packing tools such as InstallShield, InstallAware or equivalent MSI Editor
Experience supporting Windows Servers
Multi-factor authentication including tokens and biometrics
SCCM report creation using built-in tools or SQL knowledge
Software asset license management and metering
In-depth knowledge of IT Service Management (ITSM) best practices
ITIL Foundation or higher
Comptia Cloud+
Microsoft Certified: Azure Administrator Associate
Benefits
401(k) Plan
Extensive paid technical and on-the-job training program
Tuition reimbursement
Company
VyStar Credit Union
VyStar Credit Union offers low loan rates and low- or no-fee financial services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$200M2022-04-06Debt Financing· $200M
Leadership Team
Casey Callinsky
SVP, Strategic Initiatives
Recent News
2025-12-15
2025-12-10
Company data provided by crunchbase