Client Engagement Manager (UK) jobs in United States
cer-icon
Apply on Employer Site
company-logo

LineVision · 9 hours ago

Client Engagement Manager (UK)

LineVision is a rapidly growing grid intelligence company based in Boston, MA, focused on delivering innovative solutions for electric utilities. They are seeking a Client Engagement Manager to build trusted relationships with utility clients and ensure they realize value from LineVision's technologies while managing high-profile grid monitoring projects.

AnalyticsBig DataClean EnergyPower Grid

Responsibilities

Lead high-profile grid monitoring projects throughout their lifecycle, from onboarding to value delivery
Ensure that our top-tier transmission operator accounts realize value from our technology and achieve their goals related to lower costs, reduced emissions, and improved reliability
Establish trusted relationships with technical and business stakeholders within transmission operator organizations
Capture shared value by mapping our solutions to pain points and expanding our client relationships
Collaborate with teams such as Operations, Solutions Engineering, Data Science, and Product to enhance our offerings and scale our processes for rapid growth
Build a strong foundational knowledge of our clients, our products, and our market
Take ownership of our UK engagements
Build relationships across multiple stakeholders within designated accounts
Align internal and external stakeholders to drive complex engagements to successful completion
Work with clients to identify areas of opportunity to deliver increased value
Contribute to the shared knowledge growth of the team
Proactively share ideas for improving our tools and processes to increase customer satisfaction, reduce operational cost, increase scale, etc

Qualification

Stakeholder ManagementCritical ThinkingProject ManagementUK Transmission KnowledgeTechnical ImplementationRelationship BuildingCommunication Skills

Required

Lead high-profile grid monitoring projects throughout their lifecycle, from onboarding to value delivery
Ensure that our top-tier transmission operator accounts realize value from our technology and achieve their goals related to lower costs, reduced emissions, and improved reliability
Establish trusted relationships with technical and business stakeholders within transmission operator organizations
Capture shared value by mapping our solutions to pain points and expanding our client relationships
Collaborate with teams such as Operations, Solutions Engineering, Data Science, and Product to enhance our offerings and scale our processes for rapid growth
Build a strong foundational knowledge of our clients, our products, and our market
Take ownership of our UK engagements
Build relationships across multiple stakeholders within designated accounts
Align internal and external stakeholders to drive complex engagements to successful completion
Work with clients to identify areas of opportunity to deliver increased value
Contribute to the shared knowledge growth of the team
Proactively share ideas for improving our tools and processes to increase customer satisfaction, reduce operational cost, increase scale, etc
Stakeholder Management: Build trusted relationships with transmission operator executives and key stakeholders. Communicate effectively, align with their needs, and provide solutions that address their operational challenges
Critical Thinking: Analyze customer pain points, identify opportunities, and develop creative solutions. Continuously explore new approaches and adapt strategies to deliver measurable outcomes for accounts
Taking Ownership: Assume responsibility for marquee accounts, proactively manage project outcomes, and ensure client success. Communicate progress transparently and lead efforts to achieve desired results
Follow Through - Execution: Deliver high-quality outcomes on time, meeting account objectives and exceeding customer expectations. Build a track record of reliability and consistent success to enhance customer satisfaction and trust

Preferred

Experience working with UK transmission operators or understanding of UK transmission planning and regulatory environment
Strong relationship-building skills with technical and executive stakeholders
Track record of managing complex, technical customer implementations
Ability to translate technical concepts into business value for diverse audiences

Benefits

Unlimited PTO
Flexible remote work schedule

Company

LineVision

twittertwittertwitter
company-logo
LineVision equips utilities with unique monitoring and analytics that improve the capacity, resilience, and safety of the grid.

Funding

Current Stage
Growth Stage
Total Funding
$49.8M
Key Investors
UP PartnersJoules AcceleratorClean Energy Ventures
2022-10-03Series C· $33M
2021-04-07Series B· $12.5M
2021-03-04Grant

Leadership Team

leader-logo
Jon Marmillo
Co-Founder & Chief Product Officer
linkedin
leader-logo
Tim Stelzer
SVP, Chief Technology Officer
linkedin
Company data provided by crunchbase