ICF Next · 12 hours ago
Business Systems Analyst (Future Opportunities)
United States
Full-time
Remote
Entry Level
$67K/yr - $115K/yr
1+ years expICF Next is a global advisory and technology services provider, and they are seeking a Business Systems Analyst to address client challenges effectively. The role involves supporting the digital software development cycle and collaborating with cross-functional teams to ensure successful project delivery.
Marketing & Advertising
No H1B
U.S. Citizen Only
Responsibilities
Support the full digital software development cycle, including requirements, research, design, stakeholder engagement, testing, and delivery of user-facing systems
Gather requirements by conducting interviews (with both internal and external stakeholders), reviewing documents, distributing questionnaires, analyzing business processes, outlining use cases and scenarios, performing business analysis, and examining current systems
Use a range of methods to document requirements, such as Behavior-Driven Development (BDD) specifications, user stories, acceptance criteria, workflow and United Modeling Language (UML) diagrams, use cases, and guides for users
Maintain comprehensive requirements traceability documentation and monitor the status of requirements consistently throughout the project lifecycle
Communicate effectively, both verbally and in writing, with team members and stakeholders who depend on this information to establish system requirements or organizational processes
Facilitate team meetings to gather, document, refine, and prioritize requirements, design system enhancements, identify action items, and drive user feedback
Document user experience (UX) design discussions, write requirements in the team’s workspace, and breakdown requirements into user stories in the team’s issue log system
Conduct diverse testing activities by defining test scenarios and cases, executing test procedures, and thoroughly documenting results
Work collaboratively with subject matter experts, designers, and user experience researchers within an Agile framework
Provide recommendations for enhancing internal processes, accompanied by potential solutions
Collaborate with the Scrum Master and provide support as a backup when necessary
Qualification
Required
Bachelor's degree or equivalent experience
1+ years of experience in gathering, refining, and prioritizing requirements for digital products
1+ years of experience working with cross-functional teams (Engineering, Experience, Delivery, Product Management) to build digital products using an Agile methodology
Must be able to pass any required background check(s)
Candidate must be a US citizen, reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. per contract requirements
Preferred
Experience working with Drupal-based websites
Experience with federal or state agency projects
Proficiency with Atlassian Suite (Jira, Confluence, Trello) or similar applications in support of Agile software delivery
Scrum Master/Agile certification training
Company
ICF Next
Your global engagement and transformation partner. Accelerated change. Beautifully delivered.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ben Babics
Frontend Practice Lead
Carna Richardson
Senior UX Architect
Recent News
MarketsandMarkets Research Pvt. Ltd.
2025-08-15
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