Envision Unlimited · 10 hours ago
RECEPTIONIST/Front Desk
Chicago, IL
Full-time
Onsite
Entry Level
$40K/yr - $40K/yr
3+ years expEnvision Unlimited is a large non-profit agency committed to providing services for adults with intellectual/developmental disabilities and/or mental illness. They are seeking a Receptionist to greet and assist clients and visitors, verify insurance information, and perform various clerical duties. The role emphasizes maintaining a professional image and ensuring a welcoming environment for all clients and staff.
Non ProfitService IndustrySocial
Responsibilities
Greet and welcome guests and clients, ensure they sign-in/are checked-in, verify insurance and basic information is correct in the electronic care system, and update information if needed
Alert appropriate staff members of guest and/or client arrivals in a timely manner
Answer incoming calls using professional greeting that identifies that they have reached “Envision Unlimited Mental Health”, transfer/forward calls to appropriate staff members and provide correct contact information for other departments as needed
Return messages, when appropriate, within 24 business hours
Assist with calling clients to confirm appointments
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Perform other clerical receptionist duties such as filing, photocopying, and faxing
Collaborate with Intake Coordinator to ensure the completion of paperwork, financial registration, and other necessary documentation for clients arriving for Intake
Maintain MH electronic care record’s document management by scanning client information and saving it to appropriate location as needed
Responsible for locking and unlocking building, setting/disarming the alarm (schedule varies)
Ensure reception area is tidy and presentable, with all necessary stationery and office supplies (e.g. pens, forms and brochures)
Other duties as assigned
Perform duties and functions in accordance with all agency policies
Maintain a professional attitude in conduct and in interactions with other staff, clients and outside personnel
Maintain a clean and neat appearance and follow Envision Unlimited’s dress code
Demonstrate conduct and behaviors consistent with agency mission and policies
At all times, maintain a professional image and role as a representative of Envision Unlimited
Adhere to all the Policies and Procedures of Envision Unlimited
Inform Supervisor of any condition that impacts the safety and wellbeing of clients served. Seek assistance as necessary to mitigate risk. Seek out Supervision as needed
Maintain confidentiality according to the Illinois Mental Health code and Confidentiality Act at all times
Respond sensitively to the diverse populations of the agency, including persons with disabilities and/or mental health issues
Attend all meeting and trainings as requested by the Director and/or supervisor
Arrive to work, meetings, and all work-related functions on time. Report any absence, tardiness, or schedule change to supervisor as soon as possible. Maintain appropriate attendance record using Paylocity
Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or harassment based on religious, marital, ethnic, racial, gender, sexual orientation, or other differences
Employees share the responsibility of creating and maintaining a welcoming and supportive work environment
Qualification
Required
Must have a High School diploma or GED with 3+ years clerical experience
Must have a working knowledge of Microsoft Office Suite
Benefits
Paid Time Off: 11 Vacation days, 12 Holidays days, 3 sick days, 3 personal days
Illinois Paid Leave: 40 hours (accrued)
Insurance: Medical, dental, and vision coverage
Retirement: 403(b) plan
Employee Assistance Program (EAP)
Public Service Loan Forgiveness eligibility
Free clinical supervision for licensure (LSW, LCSW, LPC, LCPC)
Reimbursement for professional licensure and renewal fees
Include boutiques of voluntary benefits.
Annual tuition assistance.
Company
Envision Unlimited
Envision Unlimited is a non-profit organization that supports children and adults living with developmental and intellectual disabilities.
501-1000 employees
H1B Sponsorship
Envision Unlimited has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageLeadership Team
Mark McHugh
President and Chief Executive Officer
Lauren Smith, SPHR, SHRM-SCP
Chief Human Resources Officer
Recent News
2025-10-27
Chicago Tribune
2025-08-07
Company data provided by crunchbase