NC Office of State Human Resources · 7 hours ago
User Support Technician (Temporary)
Wake County, NC
Full-time
Onsite
Entry Level
$23/hr - $23/hr
2+ years expThe NC Office of State Human Resources is seeking a User Support Technician I to provide user-to-technology support within the Information Management Services Unit. This temporary position involves equipment replacement, asset inventory, and Level I desktop support to staff, ensuring all equipment meets security and agency requirements.
Government Administration
Responsibilities
Tasks include equipment replacement and asset inventory, Level I desktop support to all staff, troubleshooting by testing and evaluating returned and older equipment, cleaning equipment and preparing hard drives to DOD standards for destruction, performing routine maintenance on equipment, updating documentation, and following standards for configuring equipment to meet all security, network, system, and agency requirements
Qualification
Required
Associate degree in computer science or an IT related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of experience in the field of technology related to the position's role
Coursework in computer or information technology may be substituted year-for-year for the required experience; or an equivalent combination of education and experience
Preferred
This position works with the Information Management Services (IMS) Unit within the Division of Child Development and Early Education to provide user-to-technology support
Tasks include equipment replacement and asset inventory, Level I desktop support to all staff, troubleshooting by testing and evaluating returned and older equipment, cleaning equipment and preparing hard drives to DOD standards for destruction, performing routine maintenance on equipment, updating documentation, and following standards for configuring equipment to meet all security, network, system, and agency requirements
Benefits
Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP).
Company
NC Office of State Human Resources
Find a job with one of the state's largest employers, where career opportunities are wide-ranging, and every job helps enhance the quality of life for NC citizens! The Office of State Human Resources (OSHR) serves as the "Center of Human Resources Expertise" for the State of North Carolina through an integrated, multidisciplinary, professional Human Resources Team that is collaborative, strategic, and customer-focused, and supports state government efforts to attract, retain, develop, and motivate a high-performing, diverse workforce.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase