Unire Real Estate Group, Inc · 10 hours ago
Administrative Assistant
Unire Real Estate Group, Inc is seeking an Administrative Assistant responsible for office interactions at managed properties. The role involves handling communications, service requests, and maintaining property files while providing excellent customer service.
Responsibilities
Answer incoming calls
Distribute and file incoming written communication (faxes, mail and packages)
Prepare and file outgoing communication (mailing, copying and delivery)
Prepare vendor invoices for property management approval
Respond to service requests – property staff
Coordinate dayporter / engineer response to tenant or building requests
Respond to service requests – vendors
Ensure vendor insurance compliance, before sending vendor to property
Prepare service request (PO) in Access and issue to vendors (email, fax)
Follow-up with vendor to ensure completion of service requests (PO)
Follow-up with tenant to ensure satisfaction with work
Maintain property files, in accordance with corporate standards
File document appropriately
Scan documents on appropriate drive
Monitor property keys / access cards
Monitor and obtain Tenant insurance, in accordance with the Lease
Track vendor service
Prepared service contracts, as requested by Property Manager
Obtain W-9 or other new vendor forms as
Track contracts from preparation through full execution
Monitor expirations and notify Property Manager 45 days in advance of expiration
Monitor and order office supplies through corporate office
Monitor and track equipment repair requirements through corporate office
Type correspondence for Property Manager, as requested
Assist with special projects, as requested
Qualification
Required
Highschool diploma or equivalent required
Proven experience in an administration/office support or similar role. Ideally 2+ years
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Ability to learn and adapt to internal software
Excellent written and verbal communication skills
Ability to communicate effectively and professionally via phone
High level of customer service and flexibility to communicate with staff, tenants, and vendors
Professional and positive attitude
Ability to handle multiple tasks or calls at the same time
Consistent follow-through and good organizational and tracking skills
Ability to work with diverse personalities to achieve positive results
Preferred
Associate or bachelor's degree preferred
Knowledge of MS Access