Westcliff University · 18 hours ago
Learning Experience Design Quality Assurance (QA) Specialist
Irvine, CA
Full-time
Onsite
Mid, Senior Level
$55K/yr - $65K/yr
3+ years expWestcliff University is a leader in innovative global education, dedicated to empowering students and employees through high-quality learning experiences. The Learning Experience Design Quality Assurance (QA) Specialist ensures that all courses meet academic, technological, and compliance standards prior to launch, managing the QA process and collaborating with course developers and stakeholders.
Higher Education
Responsibilities
Conduct comprehensive course reviews to ensure alignment with academic, technological, and compliance standards, addressing accuracy, accessibility, and overall readiness prior to launch
Manage and enforce the Quality Assurance process by auditing courses across multiple service levels, identifying misalignments, and coaching course development teams on QA expectations and best practices
Coordinate final course handoff to Instructional Technology by documenting Quality Assurance completion, verifying assessment tools and rubrics, and ensuring a smooth transition into the learning management system
Support ongoing course maintenance and issue resolution by responding to service-level tickets, collaborating with institutional partners on course updates, and assisting the Learning Experience Design Team with course builds as needed
Promote quality and consistency across curriculum development by serving as a subject-matter resource for Quality Assurance standards, compliance requirements, and continuous improvement of course design processes
Support to the Learning Experience Design Team during development cycles, designing in the Learning Management System (LMS), and with implementation standards for Edtech tools
Stay abreast of instructional design, learning sciences, and educational technology trends
Perform other assigned tasks as required
Qualification
Required
Experience in instructional design, course development, or academic quality assurance
Strong attention to detail with the ability to identify inconsistencies in content, design, and compliance
Familiarity with LMS platforms (e.g., Moodle) and tools such as Turnitin
Knowledge of accessibility, copyright compliance, and academic technology standards
Familiar with current and emerging instructional pedagogies, adult learning theories, learning outcome assessment, project management strategies, game-based learning, and learning sciences
Strong collaboration, written, and verbal communication skills
Basic planning skills, vision, and creative intelligence
A passion for education
Bachelor's degree in Education, Instructional Design, Educational Technology, or related field (Master's preferred)
3 years of experience consulting for and development of eLearning / instructional resources; training faculty and instructors in best practices for use of technology to support instruction; creating digital and online instructional resources
Preferred
Proficiency in digital communication and research
Experience in online course design for Higher Education
Experience either teaching or taking online instruction
Quality Matters Certification
Experience with Federal section 508 & W3C standards and accessible design techniques
Master's Degree in Curriculum and Instruction, Education, Instructional Design, or a closely related field
5 years of experience in the field of curriculum design and instructional design
Benefits
Strong Company values
Outstanding benefits
Company
Westcliff University
Westcliff is comprised of a College of Business, College of Education, College of Technology & Engineering & Western State College of Law.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Mehlberger
CFO
Dr. David McKinney
President, Dean - College of Business, Chief Academic Officer, (CAO), Compliance Officer, ALO
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