PreSales Collective · 9 hours ago
Legal Engineer - Custom Solutions
PreSales Collective is transforming how legal and professional services operate by combining AI and deep domain expertise. The role involves working with customers to create custom prompts, workflows, and solutions tailored to their needs, ensuring effective implementation and adoption of these solutions.
Communities
Responsibilities
Serve as the primary owners for creating and implementing custom prompts, workflows, and vault templates across specific customer workspaces
Lead scoping sessions with customer stakeholders to understand requirements, map processes, and translate needs into actionable solutions
Work with customer teams to ensure effective implementation and adoption of these custom solutions
Rapidly prototype, test, and iterate on solutions, including piloting and validating the newest Harvey features ahead of broader rollout
Identify and articulate key product gaps and prioritized enhancements, channeling direct customer feedback to Harvey’s product and engineering teams and partnering to validate solutions
Collaborate with Harvey’s customer success teams to ensure these initiatives produce measurable improvements in quality and productivity
Develop and maintain reusable assets (templates, playbooks, configuration guides) and best practices to drive consistency and accelerate deployments
Qualification
Required
JD or equivalent legal qualification
At least 3 years of experience practicing law at a top-tier law firm and/or in-house experience
Strong communication skills grounded in customer engagement and use case development
Strong understanding of legal processes and challenges faced by legal professionals
Curiosity about AI's potential to transform the legal industry
Preferred
Experience in practice innovation is a plus
Experience building customized AI solutions is a plus