The Neiders Company · 11 hours ago
Floating Bilingual Community Manager
The Neiders Company is a property management firm based in Seattle, Washington, focused on enhancing the apartment living experience. They are seeking a Floating Bilingual Community Manager to oversee community operations, ensure resident satisfaction, and provide leadership across multiple properties.
Responsibilities
Oversee daily operations at assigned communities, including leasing activity, maintenance coordination, resident relations, and regulatory compliance
Travel to communities as needed to provide interim management and operational support
Conduct regular property inspections to assess safety, cleanliness, curb appeal, and adherence to company standards
Support preventive maintenance programs, vendor coordination, and operational procedures
Provide hands-on leadership to stabilize high-need or transitioning communities
Serve as the primary point of contact for residents during interim assignments, ensuring prompt, professional, and solution-oriented service
Build strong resident relationships to support satisfaction, retention, and community engagement
Reinforce resident programs and identify opportunities to enhance the overall living experience
Provide leadership, coaching, and guidance to onsite teams while modeling accountability and teamwork
Partner closely with Community Managers, Regional Managers, and onsite staff to reinforce company processes and expectations
Assist with onboarding, training, and development of onsite team members as needed
Promote and model Living the Neiders Way by doing the right thing, communicating openly, pulling the wagon, and delivering legendary customer service
Support budget adherence, rent collection, delinquency follow-up, lease renewals, and occupancy goals
Review financial and operational reports to identify trends, risks, and opportunities for improvement
Ensure consistent documentation practices, including work orders, notices, vendor invoices, and resident files
Maintain compliance with Fair Housing laws, landlord-tenant regulations, and company policies
Step into communities experiencing leadership gaps, rapid growth, operational challenges, or turnover
Partner with Operations leadership to support audits, special initiatives, and process improvements
Provide feedback to Regional Managers regarding staffing needs, risks, and operational opportunities
Qualification
Required
Bilingual in Spanish (written and verbal proficiency required)
5+ years of experience in property or community management (multifamily preferred)
Proven leadership and team management skills
Strong customer service, communication, and organizational abilities
Tech-savvy with proficiency in property management and financial software
Knowledge of Fair Housing laws, landlord-tenant regulations, and compliance standards
Valid driver's license, proof of insurance, and reliable transportation
Preferred
Bachelor's degree in business, real estate, or a related field preferred
Benefits
Medical, Dental, and Vision insurance (eligible after 60 days)
MetLife Supplemental Insurance options
Employee Assistance Program (legal, financial, and counseling services)
401(k) plan (after 90 days)
Long-Term and Short-Term Disability options
15 PTO days, 6 paid holidays, and 1 floating holiday
ORCA card
Wellness program and e-learning platform for ongoing development
Company
The Neiders Company
Founded in 1989 The Neiders Company has grown to become a fully-integrated national real estate investment firm, owning and operating over 85 apartment communities in the Pacific Northwest and Southwest United States.