Bekaert · 1 day ago
Internal Sales and Logistic Specialist
Atlanta, GA
Full-time
Onsite
Mid Level
3+ years expBekaert is a dynamic and growing company committed to innovative solutions and sustainable practices. The Internal Sales and Logistic Specialist is responsible for processing customer purchase orders and maintaining positive customer relations through effective communication and collaboration with various departments.
Advanced MaterialsB2BIndustrial ManufacturingManufacturing
Responsibilities
Process customer purchase orders and price quotations, deliveries and credit/complaint information in a timely manner. Domestic, import and export
Work closely with the Planning, Logistics, Sales Team, Credit, and Shipping Departments to ensure a high service level and on-time delivery to customers
Direct customer interaction to ensure excellent service is provided
Monitor open orders and order back-log daily. Communicate to Market Manager (MM) any issues or exceptions
Field initial customer calls and inquiries. Qualify and refer to responsible MM
Obtain information for processing new accounts. Set up new customers with Customer Master Data Team and forward applications and tax information to Credit for approval
Maintain account information in CRM
Work closely with the Quality and Cost Accounting departments to ensure new items are set up correctly. Specifications, product descriptions, product hierarchies, weights, and safety stock requirements must be reviewed for accuracy
Manage customer complaints in CRM with support from Market Managers
Responsible for periodic selling and/or lead generation activities
Organize and manage Sales & Customer files
Maintain inventory levels according to established service degree and within management guidelines. Conduct cycle counts as required to ensure accuracy
Generate Sales and Open Order reports for Market Managers
Organize and ship requested samples, track, and confirm on-time deliver to key accounts
Qualification
Required
SAP experience for sales/order processing, purchasing, and invoicing
Knowledge of Power BI reports and other digital tools including credit management, inventory, pricing
Experience working with CRM
Minimum of 3 years of inside sales processing/customer service experience
Excellent verbal & written communication skills
Ability to work autonomously
Strong organizational skills
Strong math skills
Team player
Minimum 3 years of experience in customer service
Bachelor's degree in Business Administration, Management, or a related field
Preferred
4-year college degree preferred
Basic computer skills: Microsoft 365 preferred
Company
Bekaert
Bekaert is a world market and technology leader in steel wire transformation and coatings.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-04-01IPO
Leadership Team
Yves Kerstens
Chief Executive Officer & Member Board of Directors
Recent News
GlobeNewswire
2025-12-19
Company data provided by crunchbase