Annie Aesthetic · 8 hours ago
Front Desk Receptionist/Patient Care Coordinator
Antiage Institute is dedicated to providing advanced treatments and outstanding customer service in the med spa industry. They are seeking a skilled and organized Front Desk Receptionist/Patient Care Coordinator to manage administrative and clinical tasks while ensuring a welcoming environment for clients and employees.
Health Wellness & Fitness
Responsibilities
Greeting clients professionally both in person and on the phone
Quickly answering or properly referring questions and issues
Optimizing provider schedules and client satisfaction with efficient scheduling
Updating practice management software with appropriate client notes and client documentation (scheduling, checking out, inventory management, marketing)
Verifying financial records and collecting payment with the practice management software
Supporting the Clinic Manager and Clinical providers with ad hoc request
Assist providers with non-clinical tasks such as prepping rooms, taking photos, and stocking supplies
Support patient follow-up and treatment plan coordination
Qualification
Required
Customer-service skills
Professional phone etiquette
Excellent organizational and interpersonal skills
Attention to detail and task completion
Flexible work schedule depending on clinic needs
Conflict resolution skills
Ability to multi-task and adapt to change
Team player mind-set
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Benefits
Benefits