State of Michigan · 2 days ago
Human Resources Customer Service Representative 6-E8
United States
Full-time
Remote
New Grad, Entry LevelThe State of Michigan is seeking a motivated individual to join the MI HR Service Center team. This role involves providing support to employees for payroll, benefits, and human resource-related transactions in a contact center environment.
GovernmentOffice AdministrationSocial Media
Responsibilities
Provides support to State of Michigan employees for a wide variety of payroll, benefit and human resource related transactions and calls in a contact center environment using knowledge base and contact center software
Qualification
Required
Customer service experience, ideally in a contact center environment
A background in human resource or benefit transactions utilizing contact center software to manage customer inquiries and cases
Excellent written and verbal communication skills
Education acquired through completion of high school
Internet connection that can maintain a minimum download speed of 25 Mbps and upload speed of 5 Mbps
Company
State of Michigan
State of Michigan is an American midwestern state located in the union of the United States.
Founded in 1837
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
US Department of Commerce, Economic Development Administation
2022-09-02Grant
Leadership Team
Brad Stoddard
Director, Office of Michigan's Public Safety Communications System (MPSCS)
Recent News
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