RL Canning · 4 hours ago
Desktop Support Technician
Chicago, IL
Full-time
Onsite
New Grad, Entry Level
$20/hr - $23/hrRL Canning is a global IT managed services and consultancy firm committed to enhancing the digital workplace. They are seeking an experienced Desktop Support Technician to provide comprehensive hardware and software support for desktop and laptop workstations, contributing to departmental projects and ensuring smooth IT operations.
Customer ServiceInformation ServicesInformation Technology
No H1B
Hiring Manager
Keith Yario
Responsibilities
Provide technical support for the operation and maintenance of desktop systems and related equipment
Manage desktop environments to ensure quality, timeliness, and cost-efficient service delivery
Perform hardware installations, upgrades, and repairs on desktops and laptops
Communicate effectively with end users to diagnose and resolve technical issues
Support both the main facility and nearby off-site locations as needed
Perform other tasks as necessary to support and achieve business objectives
Qualification
Required
Strong technical aptitude in break/fix support for hardware, software (Windows 11 and macOS), and peripherals
Proven ability to independently analyze and resolve complex technical issues in a fast-paced environment
Self-motivated and collaborative, with strong interpersonal skills to build positive working relationships across teams
Highly organized with the ability to prioritize and manage multiple desktop support tasks efficiently
Skilled in rebuilding and reformatting computers; familiar with troubleshooting legacy Windows operating systems
Excellent written and verbal communication skills, with the ability to support users of varying technical skill levels
Must have a valid driver's license, reliable transportation, and current auto insurance to travel between locations as needed
Preferred
CompTIA A+ Certification
Willingness to travel as needed to support client projects and corporate responsibilities
Benefits
Comprehensive health insurance (medical, dental, vision)
Short-Term Disability Insurance
Accidental Death & Dismemberment (AD&D) and Life Insurance
401(k) retirement savings plan with employer matching
Paid Time Off
Paid Holidays
Company
RL Canning
RL Canning is an information services provider that specializes in accomplish your business objectives.
Founded in 2001
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Greg Canning
Executive Partner
Rachel Canning
Co Founder & Managing Partner
Company data provided by crunchbase