Bevi · 6 hours ago
Technical Partner Manager
United States
Full-time
Remote
Mid Level
$85K/yr - $104K/yr
3+ years expBevi is on a mission to transform how beverages are delivered and consumed, focusing on sustainable hydration solutions. The Technical Partner Manager will support distribution partners to ensure high standards of customer and technical service, optimizing their operational performance and satisfaction.
Food and BeverageGreenTechHardwareInternet of Things
Responsibilities
Own the operational relationship with a number of Bevi’s partners
Support partners in defining and implementing operational processes to optimize partner and end user satisfaction
Provide regular, standardized, and quantified metric-based reporting to partners on their performance, and work with them on improving their metrics
Interact regularly with these partners to understand their business and operational processes and how Bevi integrates with these processes
Ensure that partners and their branches understand the resources available to them from Bevi, channel as many inquiries as possible to those resources, and handle escalations and unique issues
Conduct virtual and in-person training sessions with partners
Provide feedback on the efficacy of existing Bevi documentation and SOPs, and recommend the development of new resources based on partner feedback
Qualification
Required
Bachelor's degree in a business, operational, or technical field, or equivalent experience
At least three years of experience supporting customers and technical products and offerings
Operational experience working with relevant distribution partners in office coffee supply, point of use water, the beverage industry, other relevant fields
Demonstrated experience translating metric-driven goals into action plans and working with customers to implement those plans factoring in a customer's business and operational processes
Ability to synthesize quantified and qualified feedback and performance metrics, share feedback with internal team members with a solution-oriented focus, and develop action plans that address that feedback and can be implemented with a customer
Experience providing and receiving regular feedback to and from customers with a focus on metric improvement and account growth
Exceptional written, oral, and presentation skills
Preferred
Experience building collateral for Partner sessions and trainings via Powerpoint, Lucidchart, Lessonly or equivalent a plus
Experience in a rapidly growing and/or startup environment is a plus
Benefits
Comprehensive medical, dental and vision insurance plans with BlueCross BlueShield, 95% paid by employer
401(k) with company match
Flexible PTO plus 12 company holidays, and additional paid days for sick leave, etc
Generous fully paid parental leave for both birth parents and non-birth parents
Fully employer paid disability and life insurances
Wellness and fitness reimbursements
Monthly stipends for cell phone use and commuting costs
Onsite snacks, weekly catered lunch, and (of course) unlimited Bevi ... plus composting and terra-cycling, too
Happy hours, team-building events, bagel breakfasts, Values awards - and more.
Company
Bevi
Bevi develops a smart water dispenser that customizes flavored and sparkling beverages on demand.
51-200 employees
Funding
Current Stage
Late StageTotal Funding
$130.29MKey Investors
Cowen GroupBessemer Venture PartnersTrinity Ventures
2022-08-09Series D· $70M
2022-07-26Series Unknown
2019-01-23Series C· $35.5M
Leadership Team
Cathy Lewenberg
Chief Executive Officer | Board Director
Eliza Becton
Co-Founder | VP Product
Recent News
2025-07-08
Morningside Venture Investments
2024-05-09
Company data provided by crunchbase