BAYADA Home Health Care · 15 hours ago
Client Services Manager II, Home Health
Tucson, AZ 85701 | 32.216607995 | -110.96975499
Full-time
Onsite
Mid LevelBAYADA Home Health Care is seeking a Client Services Manager II in their Home Health Practice. The role involves leading and influencing teams to provide excellent customer service and quality home health care, while also managing caseloads and supporting the development of staff.
Health CareMedical
Responsibilities
Demonstrate and communicate the core values of BAYADA and The BAYADA Way
Develop working knowledge of BAYADA’s mission, services, people, organization, policies and procedures
Prioritize and assess the needs of the division with the Directors and Division Directors
Responsible for employee development and participate in the development of performance plans with directors
Provide education and training as needed for all operational roles
Communicate proactively with office staff regarding client and employee issues, operational processes, policy,and practice wide changes
Support fiscal management of caseloads, offices, and division
Support the development of recruiting plans and achieve goals across offices and division
Support marketing and building relationships with referral sources that align with office plans and goals
Support the CSM's of the division as needed to ensure adequate CSM coverage for the division
Qualification
Required
Bachelor degree is required
Demonstrated record of successfully taking on increased responsibility (goal achievement)
Ambition to grow and advance beyond current position
Strong computer skills required (electronic medical record)
Excellent communication and interpersonal skills
Model and provide customer support to clients, employees, offices, and division
Support onboarding of new staff and develop existing staff in alignment with role-based capabilities and success routines
Preferred
Prior knowledge of/experience with Medicare and OASIS
Prior medical office or home care experience
Prior supervisory experience
Benefits
Paid holidays
Vacation and sick leave
Vision
Dental and medical health plans
Employer paid life insurance
401k with company match
Direct deposit
Employee assistance program
Company
BAYADA Home Health Care
BAYADA Home Health Care, one of the largest home health providers with over 325 locations in the U.S. and operations in Germany, India, Irel
Founded in 1975
10001+ employees
H1B Sponsorship
BAYADA Home Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (1)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
David Baiada
Chief Executive Officer
Sue Moss
Senior Vice President, Payer Strategy & Gov't Affairs
Recent News
2026-01-20
Home Health Care News
2026-01-19
Home Health Care News
2025-12-04
Company data provided by crunchbase