Snohomish County, WA · 4 hours ago
Veterans Service Officer
Greater Seattle Area
Full-time
Onsite
Entry, Mid Level
$75K/yr - $95K/yr
2+ years expSnohomish County is committed to supporting veterans and their families, and they are seeking a Veterans Service Officer to provide emergency assistance and connect veterans to available services. The role involves interviewing veterans to determine eligibility for services, assisting with claims, and providing outreach to veterans in need.
AssociationBusiness DevelopmentComplianceConsultingGovernmentHealth CareLegal
No H1B
Hiring Manager
Lisa-Marie Kostanowicz
Responsibilities
Interviews veterans and/or their families to determine eligibility for emergency vouchers and related services; assesses needs and barriers, identifies problems and gathers information regarding need and possible eligibility for community resources. Documents eligibility and checks client database to determine status of veteran
Issues vouchers for emergency financial assistance; enters required data into client database
Assists clients in filing claims with the Federal Department of Veterans Affairs for VA entitlements and benefits
Responds to requests from veterans incarcerated in the Snohomish County Jail for assistance in accessing veterans' services. Arranges for post jail release services that can include substance use disorder treatment
Provides outreach to outlying areas of the county for veterans in need of emergency vouchers or other services who cannot travel to Everett
Assists veterans, as needed, in developing plans that will help them become and remain self-sufficient
Networks and collaborates with veterans' organizations, other County Departments and community providers to increase available services for veterans. Provides information and referral at veterans' information fairs, stand-downs, and other venues that may reach veterans
Maintains computer-based voucher system to track client data and voucher accounting and completes the voucher process in a timely manner to ensure prompt payment of vendors
Networks with corresponding program staff in surrounding counties to identify persons using veterans' assistance funds in more than one county
Identifies new areas of concern regarding veterans' issues and needs; attempts to quantify anticipated program impact and adjusts allocations accordingly to meet the need
Provides staff support to Veterans' Assistance Fund Board committees
Performs related duties as required
Qualification
Required
Associate's degree in psychology, sociology, social work, social welfare, counseling and guidance, office administration or closely related field
Two (2) years of experience performing office work with veterans' related services or community support services
Must pass job related tests
Must be an honorably discharged veteran
Must have a valid State of Washington Driver's License
Knowledge of standard office practices and procedures
Knowledge of human services and governmental agencies, programs and resources
Knowledge of public customer service
Knowledge of VA Veterans Benefits and applicable RCW's
Knowledge of how to gather and analyze program data and calculate mathematical or statistical data
Knowledge of developing veterans' services programs, plans for services and operations
Ability to apply veteran relevant RCWs, SCC, and USDVA benefits and entitlements
Ability to effectively interview clients, determine courses of action and evaluate individual progress
Ability to establish and maintain rapport with clients, guide them toward positive goals and communicate with them in both supportive and confrontational modes
Ability to communicate effectively with people regardless of age, sex or social, economic or cultural backgrounds, including persons with social or behavioral problems
Ability to express ideas and recommendations clearly and effectively both orally and in writing
Ability to establish and maintain effective work relationships with human service and veterans service system officials, community organization and agency staff, associates and other county employees and the public
Ability to follow oral and written instructions
Ability to maintain detailed records and prepare clear, concise written reports
Ability to exercise initiative and judgment and make decisions within the scope of assigned authority
Ability to read, interpret and apply work-related laws, rules and other regulations
Ability to perform data entry, word processing and other computer related tasks
Ability to operate a motor-vehicle
Company
Snohomish County, WA
Snohomish County, WA has 3,500 employees serving the community. We are committed to making Snohomish County the best place to live, work and play.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Viggo Forde
CIO & Director of IT
Recent News
Seattle TechFlash
2025-08-21
2025-07-22
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