Columbia Bank · 12 hours ago
Branch Supervisor
Springfield, OR
Full-time
Onsite
Entry, Mid Level
$22.04/hr - $25/hr
2+ years expColumbia Bank is a financial institution focused on providing comprehensive banking solutions. The Branch Supervisor will oversee branch operations, ensure compliance with banking standards, and provide exceptional customer service while managing a team.
BankingFinanceFinancial Services
Responsibilities
Opens and accurately processes all types of deposit and loan accounts including complex retail products such as consumer loans, VISA merchant accounts and small business loans providing solutions with cash management and Retail Business Solutions
Listens to the client's financial needs and cross-sells other bank services and refers customers to other departments as appropriate, to support the client's financial growth
Maintains direct contact with external and internal clients and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards
Processes and oversees technical tasks such as opening and closing of the branch, overdraft monitoring, wire transfers and collections, stop payments and monitoring branch controls
Facilitates the review and assessment of the operational/audit requirements of the branch
Provides input and support to any remediation or adjustments that will improve operational quality
Acts as back up to personal banking team to open new accounts, receive loan requests and gather credit-related information
Maintains responsibility for cash drawer and follows proper balancing procedures
Monitors sales and service goals
Routinely and consistently provides guidance and training to branch team
May supervise other associates on day-to-day activities, and act in the Branch Manager capacity when required
Qualification
Required
High School Diploma or GED, required
2 years of retail banking experience required
In-depth knowledge of consumer and business products and services
Demonstrated proficiency in consumer and business lending
Ability to accurately handle cash, balance accounts and drawers, and perform accurate calculations
Proficient in expanding the client relationship with emphasis on creating new relationships and expanding existing relationships utilizing a personal and business bio and rapport with customers
This position requires you to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan originator (Note: Except those employees of the Bank who do not discuss particular credit terms available and do not refer the consumer, based on the employee's assessment of the consumer's financial characteristics to a particular Bank MLO) for compensation or gain. All MLOs will be required to register as an MLO complying with the SAFE Act requirements
This position IS NOT authorized to act as a Bank Closed-End MLO, which is defined as any position designated to perform the activities of a Bank MLO for closed-end transactions, and therefore this position is limited to acting as a Bank MLO for open-end transactions (i.e., home equity lines of credit) only
Preferred
1 year of sales experience preferred
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
401(k)-retirement savings plan with employer match for qualifying associate contributions
An employee assistance program
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Access to an online discount marketplace
Paid vacation
Sick days
Volunteer days
Holidays
Company
Columbia Bank
Columbia Bank is a provider of personal and business banking services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2020-06-01Acquired
Leadership Team
Kelly Kelly
VP, Human Resources Business Partner
Todd Leber
Chief Commercial Banking Officer
Recent News
2025-12-20
2025-12-16
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