Brown & Joseph AR Management | an ARMStrong IS Company · 1 day ago
Premium Audit Manager
ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. They are seeking an Audit Manager to oversee auditors, ensure communication with field representatives, and meet production goals while implementing strategic objectives of the company.
Financial Services
Responsibilities
Direct oversight of the auditors in your assigned group
Maintain constant communication with field reps to ensure progress reports are current on past due files 95% of the time
Meet time service, quality and production goals outlined by President/Clients. Assigned Risk due dates must be met, no exception. This requires extensive communication with the field reps
Assign work based on the individual auditor’s capabilities as far as technical, employment status, overall industry experience etc
Provide Field Rep inventory Analysis every week in preparation for weekly meeting
Watch inventory closely by customer
Manage rep production hours
Respond to field rep concerns
Provide technical advice to field reps as needed
Manage field rep territories to ensure time service is met and workloads of field reps match what their skill set is
Work with RVPs and Human Resources to staff territories adequately
Participate in regular meetings with RVPs and your direct RVP to maintain communication
Provide regular updates as required by President, VP or RVP
Qualification
Required
10 years audit industry experience
5 years management experience
Proven business oversight and analytical skills
Ability to identify inefficient processes within the audit department and create and implement efficient solutions with limited resources
Demonstrated effectiveness in oversight and management, as well as budgeting and forecasting
Excellent communications, presentation, interpersonal and relationship building skills
Benefits
Benefit package with health, dental, vision, life and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
Company
Brown & Joseph AR Management | an ARMStrong IS Company
Brown & Joseph is a national business-to-business debt collection agency based in the Chicago area.