ERCOT · 18 hours ago
Manager Digital Content
Taylor, TX
Full-time
Hybrid
Senior Level, Lead/Staff
$112K/yr - $191K/yr
8+ years expERCOT is dedicated to building the future of the Texas power grid and wholesale market through innovative solutions. The Manager Digital Content oversees the planning, design, and delivery of digital channels, implementing strategies to enhance user experience and drive online growth.
Energy
Responsibilities
Responsible for hiring, coaching, training, and performance management of staff
Frequently interacts with reporting supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas or customers
Responsible for the management of subordinate staff within a department. Typically has individual contributors as direct reports, but could have supervisory direct reports. Has full responsibility for direct reports
Generally provides input to budgeting and financial decisions that impact the department. Requests approval for financial actions beyond a limited scope
Provides day-to-day leadership by setting priorities, assigning work, and ensuring timeliness and quality standards are met for the digital content team
Oversees digital marketing initiatives, including social media presence and content marketing efforts, to increase brand awareness and engagement
Assigns and participates in completion of projects centered on digital content and standards related to ERCOT’s online presence and website design
Assists in setting priorities for the management of the accuracy, timeliness, and integrity of content flow between channels and other systems
Maintains ERCOT’s effectiveness and efficiency by working with various ERCOT departments to define, deliver, and support strategic plans related to digital content management
Oversees and participates in business processes and procedures to support timely and accurate management of public, secure, and internal content according to protocols and courtesy-posting internal protocols
Promotes understanding of the value and importance of digital content and channels to other stakeholders
Researches business situations, uses collaborative consulting to coordinate and perform necessary action for both internal and external content issues
Utilizes a solid working knowledge of capabilities and direction of technology, coupled with an in-depth knowledge of the business needs to support assigned projects
Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information
Identifies risks and works to mitigate them in relation to department process responsibilities
Provides oversight for documentation in support of internal and external audits
Defines and tracks KPIs for web traffic and engagement and uses analytics tools to optimize content and campaigns
Establishes content governance policies, content calendars, and approval workflows to maintain consistency and quality
Develops protocols for urgent updates or outage messaging across digital channels
Qualification
Required
Minimum 8 years job related work experience
2 years in a leadership role in excess of degree requirements
Bachelor's Degree in Business, MIS, Computer Science or related field
A combination of education and experience that provides equivalent knowledge to a major in such fields
Company
ERCOT
The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to 24 million Texas customers.
501-1000 employees
H1B Sponsorship
ERCOT has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (18)
2023 (17)
2022 (30)
2021 (19)
2020 (20)
Funding
Current Stage
Late StageLeadership Team
Pablo Vegas
President & CEO
Recent News
2025-11-08
2025-10-25
2025-09-28
Company data provided by crunchbase