California State University, Long Beach · 1 day ago
Financial Aid Counselor/Program Coordinator
Long Beach, CA
Full-time
Onsite
Entry, Mid Level
$5,083/mo - $7,228/mo
2+ years expCalifornia State University, Long Beach (CSULB) offers a vibrant community and a commitment to student success. The Financial Aid Counselor/Program Coordinator is responsible for administering financial aid programs, determining eligibility, and providing support to students and families in navigating financial aid processes.
EducationHigher EducationUniversities
No H1B
Responsibilities
Counseling and Outreach: Promote an environment of collaboration and service excellence by providing a broad range of student and family-facing financial aid services, including counseling and outreach activities
Processing, Evaluation, Program Oversight: Provide leadership; program management; and serve as liaison for a programmatic area of specialization. Facilitate access and student success through a multitude of processing activities; providing decision-making support in complex situations; evaluating special circumstances; and exercising professional judgment
Knowledge and Continual Learning: Remain current with constantly evolving financial aid regulations (federal, state, institutional) and emerging trends and best practices in delivering service excellence. Contribute to the overall success of the Financial Aid Office and Enrollment Services through ad-hoc assignments
Qualification
Required
Equivalent to a bachelor's degree in one of the behavioral sciences, public or business administration, or a job-related field
Two years of professional experience in one of the student services program areas
Strong knowledge of financial aid programs, policies, and regulations
Ability to interpret and apply complex federal, state, and institutional guidelines
Skilled in analyzing financial aid policies, using online student information systems, and applying increasingly complex computer system tools
Ability to evaluate how changes impact student awards and manage specialized programs
Exceptional customer service and communication skills
Ability to handle sensitive situations with professionalism, empathy, and confidentiality
Confidence in presenting to diverse groups
Strong time-management skills
Ability to meet multiple deadlines with accuracy and attention to detail
Ability to excel in teamwork and maintain clear documentation of responsibilities
Ability to uphold data integrity by following approved processes and testing procedures
Ability to communicate with an ethnically and culturally diverse campus community
Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures
Ability to contribute to a positive university experience for each and every student
Benefits
Generous Paid Time Off: Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
Comprehensive Health Coverage: A variety of medical, dental, and vision plans to suit your needs.
Retirement Plans: Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457.
Educational Benefits: Tuition fee waivers for employees and eligible dependents.
Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
Additional Perks: Access to wellness programs, professional development opportunities, and various insurance options including life, disability, and pet insurance.
Company
California State University, Long Beach
Our professional networking channel for The Beach community.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
DensoHollywood Foreign Press Association
2024-10-30Grant
2022-07-26Grant
Leadership Team
Olivia Naaz
Owner/CEO at Marketing agency
Keeley Rasmussen
Co-founder LBSU FCA
Recent News
2025-05-04
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