Frankenmuth Insurance · 1 day ago
Casualty Claims Adjuster
United States
Full-time
Remote
Mid, Senior Level
4+ years expFrankenmuth Insurance is seeking a Casualty Claims Adjuster to investigate, evaluate, and resolve casualty claims with independent judgment. The role involves determining company liability and ensuring compliance with policy provisions while providing superior customer service to policyholders and agents.
Auto InsuranceInsurance
No H1B
Responsibilities
Follows corporate policies, procedures, and fair claims handling practices
Investigates claims to determine validity and extent of liability, including:
Obtains information necessary to properly investigate and evaluate each case by corresponding with agents, insureds, claimants, witnesses and others
Reviews and evaluates documentation, including applications, reports, and statements
Monitors appropriate claim outcomes through self-audit process
Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues
Ensures legal, regulatory and fair claims handling compliance
Sets or recommends reserves based on results of claim investigation
Within defined authority, manages, evaluates and concludes claims. Prepares and maintains claim reports
May provide extensive interaction with insureds, agents, claimants, attorneys, and other service providers, including
Conducts in-depth interviews and/or scene inspections
Attends settlement conferences and/or trials
May serve as a member of project teams, contributing to the achievement of project objectives
Provides leadership to junior staff by training and providing guidance. May provide input to management regarding junior staff performance
Performs other duties as assigned
Qualification
Required
Four to six years related experience and/or training; or bachelor's degree (B.A.) from four-year college/university; or equivalent combination of education and related experience/training
Ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process
Preferred
Experience in footprint states; MI, OH, WI, IL, IN, KY, TN, SC, NC, VA, GA, AL
Company
Frankenmuth Insurance
Frankenmuth Insurance offers customized coverage for business, home, auto and life insurance.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dawn Jaffray
President & COO, CFO
Erik Steenken
Vice President, Head of Surety
Recent News
2025-10-31
Company data provided by crunchbase