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Gift of Hope Organ & Tissue Donor Network · 1 day ago

Donor Resource Coordinator

Itasca, IL

Full-time

Onsite

New Grad, Entry Level

$23.27/hr - $30.72/hr

Gift of Hope Organ & Tissue Donor Network is dedicated to coordinating organ and tissue donation in northern Illinois and northwest Indiana. The Donor Resource Coordinator is responsible for managing donor-related calls, coordinating logistics for tissue donation, and ensuring compliance with policies and procedures.

AssociationHealth CareNon Profit

Comp. & Benefits

Responsibilities

Receives and refers donor-related calls to appropriate procurement, transplant, and hospital development staff; provides prompt, efficient processing of all incoming and outgoing calls to fully optimize organ, tissue, and/or eye referrals and donation potential

Coordinates logistics for tissue donation

Advance Gift of Hope's mission, vision, and core values: providing compassionate service, contributing to outstanding teams, and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual

Adhere to all policies and procedures in carrying out the responsibilities of this position

Acquire and manage confidential records, and ensure that information is protected according to all standards, regulations, and policies

Collect pre-screening information on all incoming donor-related calls, documenting the information according to Gift of Hopes policies and procedures

Evaluate incoming organ, tissue and eye referrals for initial donor eligibility; forward appropriate referrals to eye banks in accordance with established protocols

Update relevant stakeholders on the status of active referrals in a timely manner

Coordinate logistics on referrals in a timely manner, documenting information concurrently within the appropriate systems

Communicate accurate referral information with the appropriate supervisor or administrator on call, and/or partner organization(s)

Secure permission of county coroner or medical examiner for the recovery of donated tissue/eyes

Follow up with hospital staff to determine status on pending organ and tissue referrals

Review Uniform Donor Risk Assessment Interviews thoroughly and accurately; ensure appropriate screening was conducted and processor requirements are met prior to coordination of logistics

Successful completion of routine competency evaluations is required for this position

Other duties as assigned

Qualification

Confidential record managementDonor eligibility evaluationLogistics coordinationReferral communicationCompassionate service

Required

Receives and refers donor-related calls to appropriate procurement, transplant, and hospital development staff

Provides prompt, efficient processing of all incoming and outgoing calls to fully optimize organ, tissue, and/or eye referrals and donation potential

Coordinates logistics for tissue donation

Adhere to all policies and procedures in carrying out the responsibilities of this position

Acquire and manage confidential records, and ensure that information is protected according to all standards, regulations, and policies

Collect pre-screening information on all incoming donor-related calls, documenting the information according to Gift of Hope's policies and procedures