Customer Relationship Manager jobs in United States
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Astro Pak · 8 hours ago

Customer Relationship Manager

positionUnited States
timeFull-time
remoteRemote
seniorityEntry, Mid Level
date2+ years exp

Astro Pak is the nation's leading precision cleaning and passivation contractor specializing in on-site cleaning of high purity gas and fluid systems. The Customer Relationship Manager plays a critical role in supporting the regional sales team by managing the sales pipeline, maintaining accurate CRM records, and driving strong relationships that lead to repeat business.

InternetManufacturing
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Growth Opportunities

Responsibilities

Partner with our Technical Sales, Business Development, Inside Sales, and Estimating teams to track and grow customer opportunities
Manage the full sales pipeline process—handling inbound/outbound communication, RFQs, quotes, and project details
Maintain accurate, up-to-date customer data in our CRM and ensure clean handoffs across departments
Attend trade shows, networking events, and industry associations to build relationships and stay informed on trends
Lead and participate in weekly/monthly sales team meetings to align goals and progress
Stay sharp with ongoing training on our services, industry updates, and sales best practices
Analyze and implement projects in compliance with U.S Export Control Laws

Qualification

Sales coordinationCRM systemsTechnical industries experienceTechnical drawing understandingCommunication skills

Required

2–4 years in a sales coordination, account management, or customer success role
Strong written and verbal communication skills
Tech-savvy with Microsoft Office and CRM systems (e.g., Salesforce or similar)
Comfortable juggling multiple tasks and navigating complex sales processes
Valid driver's license required; up to 10% travel expected
High school diploma required

Preferred

Experience in technical industries (pharma, biotech, water treatment) is a bonus
Comfortable working independently—and you always follow through
Mechanically inclined and able to understand technical drawings (a plus)
Some college preferred

Benefits

Highly employer-subsidized medical, dental, and vision plans
Competitive retirement savings and 401k plans
Flexible spending
Family leave
Training
Paid time off

Company

Astro Pak

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Astro Pak is a company that provides passivation and industrial cleaning services.
dateFounded in 1959
location
Costa Mesa, California, USA
people-size201-500 employees
web-link
http://www.astropak.com

Funding

Current Stage
Growth Stage
Total Funding
unknown
2025-02-05Acquired

Recent News

PR Newswire
Astro Pak appoints Paul Kromwyk as Chief Financial Officer
2025-10-28
PE Hub
Stephens Group acquires industrial cleaning services firm Astro Pak
2025-02-06
Venture Capital Access Online
Stephens Group Acquires Astro Pak
2025-02-06
Company data provided by crunchbase