Canlan Sports · 1 day ago
General Manager - Libertyville
Canlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. They are currently looking for a General Manager for their Libertyville, IL location to ensure strategic business objectives are achieved and to lead the sports complex with a focus on teamwork and service excellence.
Recreational Facilities & Services
Responsibilities
Adhering to the code of conduct and Canlan Sports’ Core Values
The performance within their sports complex
Delivering against and evaluating Standard Operating Procedures
Product and service execution to meet financial and customer retention targets
Achieving performance plan targets and protecting margins
Effective and timely communication & decision making
Ensuring adherence in areas of legislative compliance and corporate policies and procedures
Customer Experience
Sports complex culture and employee experience
Coaching and mentoring reporting Managers
Succession Planning
Qualification
Required
At least 5 years of in sports facility management, including strong program marketing experience and facility maintenance
Entrepreneurial sales & business development skills (in a sports / recreational environment)
Possess strong business acumen. Able to view the business broadly and understand resource restraints placed on it by financial, team member, management, industry, sales, and other internal/external factors
Experience with budget and business plan development
Strong and effective leadership. The ability to lead and motivate groups and individuals at the middle management level. Exhibits a firm, but friendly, hands-on management style. Must 'lead by example' by effectively coaching and mentoring direct reports and evaluating teams to perform all tasks within their areas of responsibility. The ability to celebrate individual successes and balance that with team success and that of the rest of the company
Must have a value-added mindset and be customer centric
Excellent written, verbal, and interpersonal communications skills
Strong conflict management skills
Proven ability to plan and manage operational processes for maximum efficiency and productivity
Company
Canlan Sports
Canlan Sports provides inclusive, accessible, and environmentally-friendly spaces for people to stay active, play sports and connect to their communities.
Funding
Current Stage
Late StageCompany data provided by crunchbase