SigmaNEST · 3 days ago
Director, Business Systems
Cincinnati, OH
Full-time
Hybrid
Director/Executive
10+ years expSigmaNEST is a leading provider of innovative CAD/CAM software solutions focused on optimizing manufacturing processes. The Director of Business Systems will oversee the strategy and execution of core business systems supporting various departments while ensuring integration and alignment with business priorities.
Industrial Automation
Responsibilities
Own the roadmap, configuration, and ongoing optimization of NetSuite, Salesforce, Gong, Apollo, and Domo
Define and maintain a business systems strategy aligned with growth, efficiency, and reporting needs
Evaluate and implement new systems or enhancements
Ensure systems are stable, secure, scalable, and compliant
Govern NetSuite as a shared ERP platform across SigmaNEST, Cimatron, and GibbsCAM within a single instance
Act as a change agent to modernize processes using best practices
Assess and remediate outdated or organically evolved workflows
Deliver rapid, visible early improvements while executing a longer-term roadmap
Reduce customization and technical debt
Support order-to-cash, procure-to-pay, revenue recognition, intercompany, and statutory reporting
Lead the Orders team responsible for accurate and timely order entry and administration
Establish controls, SLAs, and process consistency
Improve order accuracy, cycle time, and cross-functional handoffs
Leverage NetSuite and Salesforce automation to simplify workflows
Support the entire renewals process globally, from initial contract to contract closure, to ensure accurate and efficient renewals of software subscriptions across all regions
Monitor and analyze renewal metrics across all regions, providing regular reports and strategic insights to senior management. Use data to inform and adjust strategies
Continuously improving the global renewals process, implementing industry best practices and identifying areas for efficiency gains
Mentor and guide sales team, fostering a culture of excellence and continuous improvement across the renewals functions
Partner with Finance (FP&A, Accounting, Controllership), Sales, Marketing, Customer Success, Operations, and IT
This would include familiarization of GAAP accounting internal controls, approval workflows, and month-end close reporting and audits
Translate cross-functional needs into scalable, auditable system workflows
Support leadership with trusted, Domo-powered reporting and insights
Govern system changes, access, and data standards
Oversee integrations including Salesforce ↔ NetSuite and Domo
Ensure data accuracy and integrity
Lead internal administrators, analysts, and Orders team members
Manage vendors and partners
Drive change management, training, and adoption
Qualification
Required
10+ years in business systems or enterprise applications roles
Hands-on NetSuite and Salesforce experience
Strong understanding of finance and order-to-cash
Experience leveraging AI-enabled tools or automation to improve productivity and operational effectiveness, or a demonstrated ability to rapidly learn, evaluate, and apply such technologies at scale
Preferred
Software/SaaS background
Experience with Domo, Gong, Apollo
Multi-entity or international exposure
Company
SigmaNEST
Part of Sandvik Manufacturing Solutions, SigmaNEST is the leader in innovative fabrication software for CAD/CAM nesting, shop floor, and business systems.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase