SquareTrade · 7 hours ago
Legal Operations Analyst
San Francisco, CA
Full-time
Hybrid
Entry, Mid Level
$100K/yr - $120K/yr
2+ years expSquareTrade is the fastest growing company of its kind, revolutionizing a $30b industry with service innovation and customer satisfaction. The Legal Operations Analyst will work cross-functionally on a diverse range of legal and compliance projects, leveraging AI and automation technology to enhance efficiency and streamline processes.
Financial ServicesInsuranceProperty Insurance
Responsibilities
In-House Support: Assist the Legal team with various aspects of in-house legal work, including (but not limited to) reviewing NDAs, and triage/prioritize incoming legal requests
Compliance: Assist with and oversee various aspects of regulatory compliance, including GDPR/CCPA privacy processes, industry-related license renewals, and data/audit requests. Work with external partners and government agencies on compliance issues and filings
Escalated Complaints Management: Perform thorough investigations into customer complaints raised by regulators to determine the company’s response and to coordinate resolutions with the customer
Corporate Governance: Assist in maintaining our active entities, registered agents and business registrations/licenses. You’ll also assist in drafting certain corporate documents for execution
Innovation: Identify opportunities, own and spearhead the development of new processes to enhance efficiencies within the Legal department and, potentially, across the organization
Research: Collect data and research various issues through online and internal resources to create detailed analyses
Administrative Support: General administrative duties such as reviewing mail, coordinating DocuSign requests, managing a number of email aliases, invoice processing, and maintaining legal files
This position requires the ability to take on ad-hoc projects as they arise and own them with poise...every day is a little different around here!
Qualification
Required
2-3 years of relevant experience required
Bachelor's or associate degree
Microsoft Excel: Must be proficient, including pivot tables, filtering, and basic data analysis/data mining
SQL: Basic working knowledge of SQL
Adobe Acrobat Pro: Experience using advanced features for document management
Excellent organizational skills + superior analytical skills
Must possess a 'value add' attitude
Should demonstrate high levels of integrity, be passionate, persistent, and a team player
Comfortable working with and maintaining the confidentiality of sensitive information
Superior listening skills and strong oral, written, and interpersonal communication skills
Ability to work quickly and creatively with little or no supervision
Intellectually curious, highly organized, and detail-oriented: you're not afraid to ask questions and can handle multiple projects and dynamic priorities without missing a beat
Driven to make an impact on the business: you have a 'can-do/will-do' attitude and you're willing to think outside the box
Ambitious: no one needs to push you to excel; you'll go above and beyond to get results (and you're able to motivate others to do the same!)
You'll get your hands dirty: you not only bring the knowledge and experiences you have to this role, but you're not afraid to jump in and assist the Legal team wherever necessary in areas that are unfamiliar to you
You're unfailingly discreet and able to take care of confidential and often highly sensitive information with the utmost care
You're comfortable working with co-workers at all levels, including senior management
Able to work autonomously in a fast-paced environment
Able to have fun-we like well-rounded people working at Allstate Protection Plans
Preferred
Experience with Salesforce, Docusign, MS 365, Power Automate and/or Agility is a plus but not a requirement
Experience collaborating with cross-functional departments and executives on projects
Benefits
Medical, dental and vision coverage with network optionality to support our dispersed workforce
HSAs and FSAs
Open access to mental health benefits including 1:1 therapy, coaching sessions and digital resources
$75 monthly allowance to support self-care and well-being
Up to 4% company match into 401(k)
Supportive leave policies including paid parental, grieving and loss, and domestic violence protected leaves
Paid Time Off
Work flexibility
Talent shares
Tuition reimbursement
Learning opportunities
Hybrid work arrangements
$80 monthly internet connectivity stipend
Various corporate perks and discounts
Company
SquareTrade
Over the past 20 years, Allstate Protection Plans (also known as SquareTrade) has revolutionized the product protection industry.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Etnyre
Chief Financial Officer
Colleen Murphy
Partner Success Manager
Recent News
Albuquerque Journal
2025-10-23
2025-09-27
2025-09-24
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