Visual Comfort & Co. · 18 hours ago
Regional Showroom Manager - South Central
Austin, TX
Full-time
Onsite
Senior Level
$110K/yr - $118K/yr
7+ years expVisual Comfort & Co. is the premier resource for decorative and architectural lighting and is seeking a Regional Showroom Manager. This role provides leadership for showroom management and inside sales teams, ensuring the execution of company goals and driving sales growth while enhancing the overall customer experience.
Consumer GoodsE-CommerceLightingManufacturingRetail
No H1B
Responsibilities
Oversee at the direction of the Regional Sales Director, the showroom sales teams across all Visual Comfort showrooms in the region
Conduct frequent showroom visits to assess performance, coach managers, monitor showroom readiness, and identify opportunities for improvement
Execute regional sales strategies, driving sales performance with a focus on trade and retail customers
Provide ongoing sales coaching/training to showroom teams
Partner with showroom managers to create location-specific sales strategies aligned with regional goals and corporate priorities
Monitor KPIs, analyze trends, and develop action plans to address performance gaps
Ensure consistent execution of sales process
Recruit, train, develop, and retain high-performing showroom managers, key leaders, and sales staff within each location
Foster a high-performance culture centered around accountability, customer service excellence, and team collaboration
Provide coaching and feedback to support leadership effectiveness, product expertise, and customer engagement skills
Identify future leaders and build a strong pipeline of talent across the region
Ensure all showrooms deliver a best-in-class experience for interior designers, architects, builders, and homeowners
Support teams in managing complex lighting projects, design consultations, and trade clients’ needs
Address escalated customer concerns while reinforcing Visual Comfort’s commitment to service excellence
Uphold showroom standards that reflect craftsmanship, luxury, and the heritage of the Visual Comfort brand
Collaborate closely with Regional Director of Sales, Regional Operations Manager, Marketing, HR, and Sales Operations
Communicate field insights to inform product assortment decisions, staffing needs, process improvements, and customer experience strategies
Support regional execution of corporate initiatives, brand events, training programs, and showroom openings
Qualification
Required
Bachelor's degree in business, finance, or related discipline
7+ years of multi-unit retail management experience, preferably in luxury retail, design showrooms, or home furnishings or previous Visual Comfort experience in showroom management
Strong understanding of lighting, home décor, or premium design-focused products is highly preferred
Proven track record of driving sales, coaching teams, and managing multiple locations
Excellent communication, leadership, analytical, and organizational skills
Demonstrated leadership and collaboration skills, ability to work in a fast paced, entrepreneurial environment providing and taking direction, at a high standard of excellence
Ability to challenge the status quo by making solid data driven business cases
Proficiency in retail systems, CRM platforms, inventory systems, and performance reporting tools
Available to work a flexible schedule, including weekends
Preferred
Strong understanding of lighting, home décor, or premium design-focused products is highly preferred
Benefits
Work-Life Balance: Showrooms operate Monday through Friday and Saturday; closed on Sundays with travel required.
Training & Development: A comprehensive and structured training program, complemented by ongoing education and opportunities for career advancement.
Paid Time Off: Generous vacation accrual and paid time off policies.
Holidays: 7 paid holidays per year, in addition to 2 floating holidays.
Health Benefits: Visual Comfort pays the majority of employees medical, vision, and dental coverage, available starting the first of the month following your start date.
Insurance: Company-provided life insurance and short-term disability coverage.
Retirement: 401(k) plan with company matching up to 4%, available beginning the first of the month following your hire date.
Company
Visual Comfort & Co.
Visual Comfort & Co. is a consumer goods company offering lighting fixtures and portable lighting products.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-06-10Series Unknown
Leadership Team
Bhavya Desai
Chief Technology Officer
William Bland
CFO
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