Bone Dry Roofing · 17 hours ago
Office Manager *
Fort Wayne, Indiana
Full-time
Onsite
New Grad, Entry Level
$17/hr - $20/hrBone Dry Roofing is seeking a qualified Office Manager to support the company's sales goals through excellent customer service and maintaining quality relations with existing accounts. The role involves ensuring efficient workflows, effective communication, and assisting the General Manager while handling various administrative tasks.
Construction
Responsibilities
Process all sold projects
Create job packets and leave in the appropriate area
Process credit applications for salesmen
Call the homeowner to schedule roofs and other projects
Send roof orders to the Distributor
Send payment links and reminders after each project
Facilitate the closing process of each completed project
Make AR calls
Enter completed repair job pictures in CRM
Answer all calls - make sure all calls get answered even if having to put someone on hold is needed
Greet all incoming customers
Schedule and confirm sales appointments
Call all Contractor Nation and Home Advisor leads - if unable to reach by phone and email is given, send a short email
Process route sheets daily, including task information from prior day and reschedule any appointments listed to be rescheduled on route sheets
Process open proposals in CRM
Secure mail and apply any payments from checks received
Make deposits
Order EagleViews for next day's sales appointments
Do courtesy reminder calls for appointments - mark customers on the route sheet with a check mark if you spoke with them and a "LM" if you had to leave a message
Qualification
Required
High school diploma or equivalent
Preferred
Prior customer service experience preferred
Prior administrative/office experience a plus
Bilingual is a plus
Military service is a plus
Benefits
Medical, Vision, and Dental insurance
Company paid Life Insurance
Company paid short-term disability
401(k) plan
PTO, Vacation, and Holiday pay
Company
Bone Dry Roofing
Bone Dry Roofing's mission is to ensure peace of mind for each customer through exceptional service.
Founded in 1988
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase