Google · 6 hours ago
Operations Specialist, Google Play, Trust and Safety
Austin, TX
Full-time
Onsite
Senior Level
$132K/yr - $194K/yr
7+ years expGoogle is a leading technology company, and they are seeking an Operations Specialist for their Trust and Safety team. This role involves identifying and addressing safety and integrity challenges across Google products, leveraging operational insights and forensic analysis to ensure a safer Google Play ecosystem for all users.
AppsArtificial Intelligence (AI)Cloud StorageSearch EngineSEO
Responsibilities
Own the product management life-cycle, coordinating SMEs to investigate root causes and develop final reports for the Leadership Team
Orchestrate cross-functional partners to translate incident lessons into tracked, accountable action items within Operations, Policy, Product, and Engineering roadmaps
Oversee the mandatory governance process for bulk actions, ensuring forensic precision and cross-functional sign-off to minimize negative impacts
Develop frameworks to measure and report on the health of the threat-prevention lifecycle, providing visibility into the ROI of durable fixes and the team’s progress against multi-quarter Objectives and Key Results (OKRs)
Utilize systems to formalize a post-mortem to fix pipeline, ensuring every identified vulnerability leads to a sustainable improvement
Qualification
Required
Bachelor's degree or equivalent practical experience
7 years of experience in Trust and Safety, Operations, Program Management, or a related Risk Management field
Experience leading cross-functional projects or investigations that include stakeholders
Experience in report writing and delivering updates to leadership or executive-level audiences
Preferred
Experience managing a Post-Mortem or Incident Management program, including the tracking of long-term remediation and systemic fixes
Experience in a Trust and Safety domain (e.g., App Stores, Content Moderation, or Fraud) with a focus on forensic analysis or threat intelligence
Experience working with data analytics and statistical methods to identify improvement opportunities and propose scalable solutions
Ability to translate technical vulnerabilities into business risks and strategic roadmap items for Product and Engineering teams
Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment
Benefits
Health, dental, vision, life, disability insurance
Retirement Benefits: 401(k) with company match
Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary)
Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
Baby Bonding Leave: 18 weeks
Holidays: 13 paid days per year
Company
Google specializes in internet-related services and products, including search, advertising, and software. It is a sub-organization of Alphabet.
10001+ employees
H1B Sponsorship
Google has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8763)
2024 (8872)
2023 (9682)
2022 (11626)
2021 (9109)
2020 (9785)
Funding
Current Stage
Public CompanyTotal Funding
$26.1MKey Investors
Andy Bechtolsheim
2004-08-19IPO
1999-06-07Series Unknown· $25M
1998-11-01Angel· $1M
Leadership Team
Sundar Pichai
CEO
Thomas Kurian
CEO - Google Cloud
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