Neighborhood Legal Services of Los Angeles County · 14 hours ago
Communications Manager
Glendale, CA
Full-time
Hybrid
Mid Level
$80K/yr - $92K/yr
3+ years expNeighborhood Legal Services of Los Angeles County (NLSLA) provides free assistance to over 160,000 individuals and families each year through innovative projects that expand access to justice. The Communications Manager will amplify the voices of clients, staff, and partners, ensuring that communities know how to find help and strengthening public awareness and engagement efforts.
Legal
Responsibilities
Guide and support program, development, and leadership teams in crafting clear, compelling, and mission-aligned communications
Develop and manage NLSLA’s annual communications calendar, ensuring consistent messaging across all platforms
Lead all direct mail campaigns, including strategy, writing, design coordination, production timelines, and vendor management
Draft, edit, and produce content for newsletters, appeals, reports, talking points, and organizational publications
Manage digital communications including website content, email marketing, and social media platforms
Amplify the voices of clients, staff, and partners by identifying and sharing impactful stories of justice in action
Support fundraising efforts by developing donor-centered communications and campaign messaging
Coordinate with outside consultants, designers, and media partners as needed
Ensure brand consistency, accessibility, and accuracy across all external communications
Track performance metrics and use data to refine messaging and outreach strategies
Other tasks may be assigned by management
This position is designated as hybrid. Employees are required to work on-site a minimum of four (4) days per week, with the remaining time eligible for remote work as business needs allow. Specific in-office days may be set by the department or manager to support team collaboration and organizational priorities
Travel to NLSLA program offices, courthouses, and other locations throughout Los Angeles County may be required
Qualification
Required
Minimum of three (3) years of marketing, communications, or media relations experience
Bachelor's degree in Public Relations, English, Journalism, Marketing, Communications, or a similar discipline, or equivalent professional experience
Exceptional verbal and written communication skills
Excellent writing, editing, and proofreading skills
Proficiency in Microsoft Office software
Ability to multitask and prioritize multiple projects and deadlines
Strong interpersonal and collaborative skills
Demonstrated commitment to social justice and advancing equity
Working knowledge of Microsoft Outlook, Word and Excel, business communication platforms, and web-based case management platforms
Preferred
Prior non-profit experience
Certification or formal training in Public Relations or Media Relations
Certification in Digital Marketing or Social Media
Marketing/data analytics certification
Crisis or Emergency Communications training or certification
Technical Writing or Plain-Language Writing certification or formal coursework
Benefits
Generous Time Off: 15 paid holidays, 2 to 5 weeks of vacation depending on seniority, and 12 days of sick leave.
Comprehensive Benefits: Medical, dental, and vision insurance with a variety of plan options.
Basic Life and AD&D Insurance, Long-Term Disability Insurance.
403(b) retirement plan with employer contributions and options for voluntary contributions.
Monthly bilingual supplement for qualified employees.
Perks: Technology reimbursement to help you stay connected and equipped to do your best work.
Company
Neighborhood Legal Services of Los Angeles County
Each year Neighborhood Legal Services of Los Angeles County (NLSLA) provides free assistance to more than 100,000 individuals and families through innovative projects that expand access to justice and address the most critical needs of Los Angeles’ poverty communities.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Yvonne Mariajimenez
President & CEO
Kiali Sacramento
Paralegal Trainee | Medical-Legal Community Partnership
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