Katydid.com & KatydidWholesale.com · 12 hours ago
Manager, Retail Operations & EDI (Wholesale Brand)
Dallas, TX
Full-time
Onsite
Mid, Senior Level
5+ years expKatydid is a fast-growing women’s apparel, accessories, and gifts brand selling wholesale to retail partners nationwide. The Manager, Retail Operations & EDI will oversee the execution of key retail accounts, ensuring compliance and accuracy in EDI processes while managing relationships with retailers and factories.
ApparelE-Commerce
Responsibilities
Own all EDI workflows through SPS Commerce, OpenText, and DSCO
Process and validate 850s, ASNs (856), invoices (810), and other required documents
Troubleshoot EDI errors, rejections, and mapping issues quickly
Ensure clean, accurate, and on-time submissions for every retail order
Maintain EDI connections and oversee onboarding for new retailers
Read, interpret, and implement retailer vendor manuals for all key accounts
Manage ticketing, polybag specifications, carton markings, packing configurations, and labeling requirements
Partner with the warehouse team to prepare accurate UCC-128 labels, packing lists, and routing documents
Submit routing requests, manage carrier assignments, and actively prevent chargebacks
Ensure shipments match retailer specifications exactly
Translate retailer purchase orders into factory purchase orders
Communicate quantities, timelines, revisions, and compliance requirements to factories
Track production schedules and delivery timelines
Manage changes, reorders, and retailer updates as needed
Review samples to ensure compliance with retailer standards
Build and maintain item setup files across platforms
Upload and verify UPCs, dimensions, images, case packs, and packaging details
Correct data errors and maintain consistency across all systems
Review inventory availability for upcoming orders
Run sales, inventory, and compliance-related reports
Use advanced Excel functions
Qualification
Required
5+ years of hands-on experience in retail operations, wholesale operations, or supply chain within apparel, accessories, or consumer products
Direct experience reading and interpreting retailer vendor manuals
Hands-on EDI experience (not just oversight or exposure)
Proven experience managing retail compliance for national accounts
Experience translating retailer purchase orders into factory purchase orders
Strong working knowledge of Excel, including pivot tables
Highly detail-oriented with strong organizational and problem-solving skills
Comfortable owning processes and wearing multiple hats in a fast-paced environment
Preferred
Experience working with big-box retailers such as Target, Walmart, Kohl's, Academy, Macy's, JCPenney, Nordstrom, or Dick's Sporting Goods
VLOOKUP / XLOOKUP experience
SOP creation for EDI, compliance, or item setup processes
Familiarity with forecasting or replenishment planning
QuickBooks experience
Benefits
Paid Time Off (PTO)
Benefits
Long-term growth opportunity with a growing brand
Company
Katydid.com & KatydidWholesale.com
Katydid is a rapidly growing women’s apparel, accessories, gifts and headwear brand.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase