Collin College · 23 hours ago
Executive Director, Enterprise Technology Infrastructure
Plano, TX
Full-time
Onsite
Director/Executive
$146K/yr - $178K/yr
7+ years expCollin College is seeking an Executive Director for Enterprise Technology Infrastructure to lead technology support teams in delivering high quality technical infrastructure services. This role will involve establishing processes and tools for the technology infrastructure teams while collaborating with other departments to ensure efficient service delivery.
Continuing EducationEducationHigher Education
Responsibilities
Manage, build and develop a customer-focused team that encompasses infrastructure technology support function in accordance with district policies and procedures
In collaboration with the Executive Director of Enterprise Technology Operations, adopt ITIL framework components to improve efficiency, reduce risks, and build customer trust by integrating IT with institutional goals, moving from reactive support to proactive service management
Establish monitoring dashboards to proactively measuring key metrics to ensure high performing technology infrastructure for the entire college delivering superior performance and service
Lead cross-functional teams across the Technology Services department to deliver wholistic solutions that support both institutional growth and regulatory compliance. Ensuring a solutions provider mentality while delivering a professional work environment
Participate in College’s information security program and risk management initiatives
Lead continuous improvement efforts in automating and optimizing infrastructure service delivery to provide customers with an efficient and effective time to resolution
Guide the implementation, documentation, and update of new and existing policies, procedures and processes for IT systems
Manage contracts and other business relationships with vendors regarding networking, cloud services, server and storage hardware and software
Work collaboratively with the leadership of the college and others for long-range planning, staff needs assessments, training, and development
Plan, design and implement short and long-term strategies and plans for assigned areas in support of institutional and department goals and strategic initiatives
Formulate and recommend annual budget requests and assume responsibility for operating within the approved budget. Manage associated budget(s) including tracking expenditures, approving routine purchase requests, and developing annual budget plans
Perform other duties as assigned
Perform all duties to maintain all standards in accordance with college policies, procedures, and core values
Qualification
Required
Bachelor's degree with a major in computer science, network engineering, information technology or related field from an accredited institution
Seven (7) years in senior information technology management with experience supervising data center operations, network operations, cloud administration, or educational technology
Knowledge of enterprise data center infrastructure and cloud providers
Knowledge and experience with campus & wide-area networking, Linux & Windows server platforms and telecommunication technologies
Knowledge of laws related to personnel management
Knowledge of College policies and procedures
Knowledge of Texas higher education statutes
Written, verbal, and visual communication and influencing skills
Organizational skills
Team building skills
Planning and project management skills
Research and analytical skills
Ability to provide broad problem-solving skills to critical, time-sensitive, and technical issues
Ability to research and understand ongoing advances in technology and security
Ability to evaluate software, tools, and processes that will be most effective for solving customer service, classroom, and operational challenges
Ability to communicate effectively to implement initiatives
Ability to motivate a cross-functional team
Ability to successfully manage program and project budgets and providing recommendations
Preferred
Ten (10) years of experience
Master's degree in a computer discipline from an accredited institution
Company
Collin College
Collin College is a school in Mckinney.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$2.83MKey Investors
Texas Higher Education Coordinating BoardUS Department of Commerce, Economic Development AdministationTexas Workforce Commision
2024-12-16Grant· $0.28M
2024-05-21Grant· $2M
2024-03-07Grant· $0.49M
Leadership Team
Melissa Irby
Chief Financial Officer
Craig Leverette
Vice President of P12 Partnerships and Districtwide Scheduling
Recent News
2025-10-15
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2025-09-25
2025-01-02
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