The UPS Store · 1 day ago
Sales and Customer Service Associate
Rehoboth Beach, DE
Full-time
Onsite
New Grad, Entry Level
$16/hr - $16/hr
0+ years expThe UPS Store is seeking a Sales and Customer Service Associate to provide exceptional service to customers while promoting products and services. The role involves greeting customers, managing sales transactions, packing items for shipping, and maintaining store appearance and equipment.
Printing
Responsibilities
Greet customers in a friendly manner; determine customer needs and figure out how to exceed their expectations
Deliver exceptional customer service through customer engagement and quality product delivery
Be knowledgeable of products and services offered and properly promote them to customers
Identify customer needs and offer additional services that could benefit them
Record all sales transactions completely and accurately in Point of Sale system
Pack contents for shipping using established procedures and products
Receive and prepare documents for printing
Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software and generating labels. May require retrieving packages from customer's vehicle when requested
Assist in merchandising the store, including: stocking shelves with product, ensuring clean and orderly appearance of product and informing appropriate personnel of inventory levels for re-ordering supplies
Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in retail area
General housekeeping duties
Other duties as assigned
Qualification
Required
Six months — two years customer service and sales experience in a retail environment
Point of Sale ("POS") and computer experience highly desirable
Ability to learn new software highly desirable
Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone
Excellent verbal and written communication skills
Ability to lift 50 lbs. regularly
Ability to stand for extended periods of time
Manual dexterity required to operate POS, copiers and binding machinery, packaging tools and complete customer paperwork
Preferred
Ability to relocate before starting work (Preferred)
Benefits
Flexible schedule
Paid time off
Company
The UPS Store
With more than 5,500 locally owned locations across North America, The UPS Store is the nation’s largest retail network of shipping, postal, printing and business service centers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
G
Gerald Aul
Founder
P
Pat Senn
Founder
Recent News
2026-01-03
San Bernardino Sun
2024-12-25
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