Anderson Merchandisers · 8 hours ago
Senior Client Services Manager
Plano Office
Full-time
Onsite
Senior Level
7+ years expAnderson Merchandisers is seeking a Senior Client Services Manager to maintain and grow business relationships with current clients and assist in onboarding new clients. The role involves acting as a liaison between clients and the internal Client Services team while collaborating with various departments to enhance customer satisfaction.
Consumer GoodsRetail
Responsibilities
Manages large accounts and builds relationships with key personnel
Networks within national accounts to secure all business opportunities
Ensures internal company functions give the highest level of customer service to national accounts
Encourages revenue growth by inspiring clients to purchase additional services
Monitors incoming orders and ensures these are fulfilled effectively
Holds regular monthly meetings with internal stakeholders about key accounts
Investigates and resolves queries and issues raised by national accounts
Attends/holds business reviews to assess opportunities
Develops open and effective channels of communication with each client that can be employed by other departments as well
Coordinates internal projects and determines the best utilization of resources to increase execution and customer satisfaction, both short and long term
Encourages revenue growth by inspiring clients to purchase additional services
Becomes the reliable point of contact for each customer, who is required to establish a strong business relationship
Provides regular updates to clients on the progress of projects and programs that directly affect each client
Qualification
Required
7+ years relevant experience
Manages portfolio of large accounts/categories
Volume range of fifteen million dollars+
Training and Supervision support of CSMs
Must demonstrate ability to meet deadlines
Strong communication skills required
Benefits
Flexible work schedules
401(k) retirement plan
Health Insurance – including Dental and Vision
Telehealth
Health Savings Account
Accident Insurance
Critical Illness Insurance
Life Insurance
Long Term Care
Short Term Disability
Long Term Disability
Associate Assistance Fund
Anderson Cares Natural Disaster Fund
Associate Savings Plan
Anderson Cares Fund
Paid Time Off
Discounts - Cell Phone, Vehicle, Pet Insurance
Training & Career Development
Company
Anderson Merchandisers
Anderson Merchandisers provides in-store solutions and consumer goods.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael S. Moore
Chief Executive Officer
Recent News
2025-03-14
Company data provided by crunchbase