Salesforce · 7 hours ago
Senior Renewals Manager
Georgia - Atlanta
Full-time
Hybrid
Senior Level
5+ years expSalesforce is the #1 AI CRM, where humans with agents drive customer success together. The Salesforce Sr. Renewal Manager is responsible for owning and executing a portfolio of renewal contracts in an assigned territory, partnering with internal stakeholders to secure renewals and minimize financial attrition.
Agentic AIArtificial Intelligence (AI)Cloud ComputingCRMSaaSSales EnablementSoftware
Responsibilities
Develop and execute win/win negotiation strategies for small, medium and large account contract renewals that maximize contract value while protecting and enhancing customer trust
Maximize account growth opportunities by playing an active role on the account team and helping to identify incremental opportunities upon contract renewal
Own, drive and manage the renewals process in collaboration with the account team
Collaborate with internal resources such as Competitive Intelligence, Pricing, Product Management, Customer Success, and Account Executives, to develop comprehensive 'win' strategies for renewals
Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure
Provide executive management with complete visibility to renewals and solicit executive involvement as required
Accurately maintain/update a rolling 120 day forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies
Follow and adhere to best practices for all internal processes including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations and Forecasting
Achieves financial and strategic targets for minimizing attrition, positioning favorable terms and boosting incremental revenue via up-sells, cross-sells and add-ons
Qualification
Required
5+ years of demonstrated success in a Sales, Operations, Account Management
Strong customer management and negotiation skills Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level
Strong process management, financial acumen, and ability to apply strict policies
Ability to react and adapt to potential rapid shifts in priorities and organizational policies
Bachelor's Degree
Preferred
Knowledge of salesforce.com product and platform features, capabilities, and best practices
Experience with an enterprise CRM or customer service application. Experience with salesforce.com a significant plus
Ability to manage transactions through every stage of the renewal cycle
Experience negotiating complex multi-year services contracts
Benefits
Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
10001+ employees
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1883)
2024 (2296)
2023 (1850)
2022 (2849)
2021 (2124)
2020 (1960)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergence CapitalHalsey Minor
2022-10-18Post Ipo Equity
2004-06-23IPO
2003-01-01Series Unknown· $1M
Leadership Team
Arundhati Bhattacharya
Chairman & Ceo Salesforce India
Marc Benioff
Chair & CEO
Recent News
2026-01-23
2026-01-23
Company data provided by crunchbase