IT Deskside Support Specialist jobs in United States
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Burrell Behavioral Health · 8 hours ago

IT Deskside Support Specialist

Burrell Behavioral Health is a behavioral and community mental health provider dedicated to improving client care. They are seeking an IT Deskside Support Specialist to manage hardware and software assets, assist users with technical issues, and ensure compliance with licensing and regulatory standards.

Health CareMedicalMental HealthNon ProfitPersonal Health
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H1B Sponsor Likelynote

Responsibilities

Perform daily and long-term operational and strategic management of hardware and software
Assist end-users with technical issues, both in-person and over the phone
Plan, monitor and record hardware assets and/or software licensing for compliance
Establish and maintain documentation of procedures, processes, and reports
Assist with license compliance audits and software licensing requests
Ensure inventory assets are prepared for deployment
Maintain firmware/patches on devices to be deployed
Ensure active tracking of network hardware/software assets
Manage electronic media lifecycle and secure data destruction
Other duties as assigned

Qualification

IT Technical SupportNetwork/PC Operating SystemsAsset ManagementDocumentation SkillsAnalytical SkillsCustomer ServiceCommunication SkillsTeam Collaboration

Required

2 Years of experience in IT Technical Support
Technical knowledge of network/PC operating systems and hardware
Understanding of organization's goals and objectives
Strong communication (written/verbal) and interpersonal skills
Research abilities for evaluating technology solutions
Ability to present ideas in user-friendly language
Self-motivated and detail-oriented
Analytical and problem-solving skills
Ability to prioritize tasks in a fast-paced environment
Customer service oriented
Collaborative team player

Benefits

Employee benefits package - health, dental, vision, retirement, life, & more
Paid time off - 29 days per year including vacation & holiday pay
Mileage reimbursement - company paid for work functions requiring travel
Top-notch training - initial, ongoing, comprehensive, and supportive
Career mobility - advancement opportunities/promoting from within
Welcoming, warm, supportive - a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Company

Burrell Behavioral Health

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Burrell Behavioral Health is an autism & neuropsychology health center that offers mental health needs, counseling, & psychiatric services.

H1B Sponsorship

Burrell Behavioral Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (6)
2023 (7)
2022 (4)
2021 (9)
2020 (6)

Funding

Current Stage
Late Stage

Leadership Team

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Dustin Brown
Chief Operating Officer- Brightli Medical Group
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Elizabeth Avery, MA, LPC
Chief Operating Officer, Southwest Region
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Company data provided by crunchbase