Metropolitan Family Services · 12 hours ago
Domestic Violence Program Supervisor (Domestic Violence Courthouse)
Chicago, IL
Full-time
Onsite
Senior Level
$60K/yr - $65K/yr
5+ years expMetropolitan Family Services is a leading human services agency dedicated to empowering families and promoting community well-being. They are seeking a Domestic Violence Program Supervisor to oversee a domestic violence advocacy program, supervise staff, and ensure quality services for survivors. The role involves grant monitoring, staff training, and collaboration with community partners to provide comprehensive support.
Communities
Responsibilities
Oversees a domestic violence advocacy program area and supervises its staff members
Models initiative by planning, developing, and implementing interventions that meet changing client needs
Assumes responsibility for grant monitoring and reporting within their program area
Responsible for maintaining quality and quantity of services
Provides supervision, coaching, and support to program staff in appropriate crisis management, non-violent communication, and conflict resolution skills. Has a team-oriented approach that promotes positive interactions
In collaboration with the DV Program Director, is responsible for the hiring, supervision, and evaluation of staff, interns, and volunteers within their program area
Oversees scheduling and/or on-call responsibilities of program staff. May rotate on-call responsibilities with other DV Program Supervisors or program staff
Administers assessments as appropriate and trains staff in their use and interpretation
Assesses and effectively responds to the needs of survivors seeking supportive services using short-term, strengths-based interventions
Facilitates group supervision, team meetings, and/or program/agency meetings
Participates in a team-oriented approach by collaborating with departmental staff and other programs to provide comprehensive services for clients
Is responsible for monitoring contract, grant, and program expectations, ensuring that team members meet timelines and reporting requirements
Conducts program planning and makes recommendations, including budget needs, to the DV Program Director
May carry a client caseload, providing short-term, strengths-based, trauma-informed services to survivors of domestic violence and their children
Remains cognizant of current developments in the field of domestic violence. Attends appropriate workshops, conferences, etc. to enhance professional development and understanding of issues in the field
Establishes and maintains contact with local agencies, organizations, and partnering sites as appropriate; effectively and professionally represents Metropolitan Family Services and the domestic violence program in the community
Provides services in accordance with the Illinois Certified Domestic Violence Professionals’ code of ethics
Other duties may be assigned that are specific to the needs of the particular site or program that this position oversees
Qualification
Required
Bachelor's degree plus 5 years' experience, including experience in domestic violence survivor services and other services as appropriate to the specific role
Demonstrated increase in administrative/supervisory responsibilities across time
Illinois Certified Domestic Violence Professional (CDVP) certification required by end of first year in role
Strong supervisory and administrative skills, including team-building, reflective supervision, and grant management
Knowledge of community resources, advocacy and crisis intervention skills, and an understanding of trauma and Trauma-Informed Care
Empathic, non-judgmental, service-oriented attitude in work with clients
Ability to respond appropriately in varied situations and to function with minimal supervision
Ability to work and problem-solve both independently and collaboratively within a team environment, demonstrating professionalism, flexibility, and mature judgment
Must demonstrate self-awareness, insight, and commitment to ongoing professional growth
Models healthy boundaries and good self-care with clients and coworkers
Must have excellent verbal and written communication skills, strong organizational skills, and demonstrate understanding and effectiveness in working with diverse populations
Must have reliable transportation and the ability to travel between sites within the Chicago metropolitan area
Must be able to accommodate flexibility in work schedule, which may include some variable evenings and/or weekends
Must be able to operate general office equipment and have basic computer knowledge
Must be able to lift and/or move at least 30 Ibs
Preferred
Illinois Certified Domestic Violence Professional (CDVP) certification prior to hire
Master's degree or JD (for court programs) plus 3 years' experience in the field of gender-based violence and/or social services
Court/legal advocacy experience strongly preferred for supervisors of the Court Advocacy Programs
40-hour Domestic Violence training preferred at time of hire
Bilingual/bicultural preferred, and may be required for particular programs or sites
Benefits
Medical Coverage
Dental Coverage
Vision Coverage
Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
Company
Metropolitan Family Services
Metropolitan Family Services is a family social services company providing programs to help families in various communities. It is a sub-organization of Metropolitan Peace Initiatives.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.55MKey Investors
DuPage FoundationVillage Treasure House
2024-10-08Grant· $0.55M
2024-08-05Grant
Leadership Team
James Baldwin
Chief Financial Officer
Colleen Jones
Executive Vice President & COO
Recent News
2025-12-16
2025-09-25
2023-10-08
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