bp Launchpad · 1 day ago
Technical Services Engineer
Anchorage, AK
Full-time
Hybrid
Entry, Mid Level
2+ years expbp Launchpad is a company focused on driving customer satisfaction and sales growth through technical expertise. As a Technical Services Engineer, you will act as a key technical liaison, providing guidance on Castrol Industrial lubricant products and ensuring successful implementation in customer facilities.
Business DevelopmentFinancial ServicesVenture Capital
Responsibilities
Provide expert technical guidance via our technical helpdesk to customers, distributors, and internal interested parties understanding their challenges and recommending appropriate Castrol Industrial lubricant products & solutions
Conduct value selling activities, collaborating with sales teams in the field to develop and close new business
Ensure seamless execution of the customer promise, from initial consultation to solution delivery and ongoing service and support
Actively listen to customer feedback and translate technical needs into actionable insights for product development and product improvement
Maintain comprehensive application and product knowledge, effectively communicating the benefits and features of our lubricant portfolio and recommending products that provide value to both customer and BP-Castrol
Drive offer execution and growth initiatives, contributing to the expansion of Castrol lubricant market share
Cultivate and maintain strong partner relationships, encouraging collaboration and improving mutual success
Coach and train internal teams and distributors on technical aspects of Industrial lubricants and application guidelines
Qualification
Required
Excellent Safety Leadership and ensure HSSE excellence is achieved & maintained
Demonstrated strong technical acumen, with the ability to understand a large variety of customer field applications and make product & solution recommendations that drive value
Excellent value selling skills, with a track record of identifying needs and providing tailored solutions
Strong commitment to customer promise execution and delivering exceptional service
Proficient communication and customer service skills, with the ability to engage effectively with customers, address inquiries clearly, and build positive trust‑based relationships
Bachelor's degree in Engineering or related field – Mechanical, Chemical, Lubrication, Manufacturing, or other related engineering focus
Experience of 2-4+ years in technical/engineering role, preferably in our core markets or related Industrial manufacturing environment
Excellent computer application skills, including MS Office, Outlook, Windows and generally high efficiency with computing applications and typing skills
Ability to travel, up to 50% of the time
Preferred
Experience with offers and product knowledge within the Industrial lubricants industry
Awareness of relevant Industrial market segment requirements
Benefits
Flexible working options
Generous paid parental leave policy
Excellent retirement benefits
Company
bp Launchpad
Started in 2018, bp Launchpad is an investment unit and business scale-up which backs and rapidly scales disruptive energy start ups through provision of growth capital, scaling support and strategic synergies with bp.
11-50 employees
H1B Sponsorship
bp Launchpad has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Early StageLeadership Team
Tom Grey
Chief Technology Officer
Company data provided by crunchbase