Emily's Entourage · 6 hours ago
Data Operations & Evaluation Manager
United States
Full-time
Remote
Mid Level
$55K/yr - $70K/yr
3+ years expEmily’s Entourage is an innovative 501(c)(3) focused on advancing research for cystic fibrosis treatments. The Data Operations & Evaluation Manager will oversee fundraising and clinical trial databases, ensuring data integrity and providing strategic support across various organizational functions.
Research
No H1B
Responsibilities
Serve as the lead administrator for fundraising and clinical trial databases, maintaining clean, accurate, and timely donor and registrant records
Provide first-line troubleshooting for database and integration issues, coordinating with contractors or vendors when needed
Implement custom fields, filters, and conventions, maintain high data integrity, and perform ongoing cleaning and deduplication
Ensure operational updates performed by other staff are consistent and accurately reflected in the CRM systems
Support clinical trial database management, including data quality processes such as deduplication and record reconciliation, to ensure accuracy, completeness, and compliance
Build and maintain clear SOPs, data standards, and documentation to ensure consistency
Ensure strict confidentiality of sensitive data, including donor and registrant records, implementing best practices around permissions, access, and secure data management
Oversee work performed by external CRM or technical contractors, ensuring quality, accuracy, compliance, and adherence to SOPs
Manage regular data imports from platforms including GiveButter, Meta (Facebook and Instagram), GiveLively, Salesforce, and others, verifying accuracy and mapping to the CRM
Ensure all CRM systems remain integrated, supporting seamless data flow across platforms
Build and maintain segmented email lists for Marketing and Development teams to reach diverse audiences effectively
Utilize appropriate data integration tools to support workflow efficiency and reporting
Produce regular reports, dashboards, and visualizations to help teams track KPIs and progress toward organizational goals
Act as an internal analytics consultant, providing guidance on interpreting data and identifying actionable insights
Support leadership and staff in tracking progress against key metrics and reporting, ensuring data-driven insights are available to guide decisions across Development, Programs, Research, Marketing and Communications, and Operations
Support evaluation of events, campaigns, and programs, with opportunities to expand into broader organizational analytics responsibilities
Track event-related contributions, registrations, auction items, and sponsor deliverables, ensuring accurate records for reporting and analysis
Collaborate with staff handling administrative event logistics to ensure database accuracy and timely reporting and regular updates
Support reconciliations and reporting for fundraising campaigns and sponsorships
Partner with key team members to ensure fundraising event and appeal details are up-to-date in relevant systems and platforms, including the website, to support data integrity and appropriate platform integrations
Identify opportunities to improve data workflows, reporting, efficiency, and impact
Develop, document, and refine standard operating procedures, data workflows, and system processes to improve reliability and efficiency
Provide guidance to staff on best practices for database management, evaluation, and reporting
Recommend and implement new tools or integrations to strengthen organizational data capabilities
Provide backup and administrative support to members of the development team, enabling cross-functional collaboration and cross-training
Perform additional duties, as assigned
Qualification
Required
Bachelor's degree in Computer Science, Database Administration, Records Management, or related field preferred
Advanced experience with Bloomerang and Salesforce required
3–5 years of experience managing nonprofit or research databases
Ability to effectively manage competing priorities and deadlines and produce quality work in a fast-paced environment
Proven experience developing or maintaining SOPs, documentation, or data governance processes
High level of discretion and reliability in handling confidential and sensitive data
Proficiency with Excel, Google Suite, and other data integration tools
Meticulous, detail-oriented, and highly organized with a solution-oriented approach and strong follow-through
Strong written and verbal communication skills; able to translate data for non-technical staff
Collaborative and adaptable, able to work across multiple teams and functions
Interest in growing into strategic reporting, analytics, and evaluation responsibilities
Fully remote, with occasional travel for in-person meetings (~1–2 times per year)
A passion for leveraging data to support EE in achieving its mission of fast breakthroughs for CF
Benefits
Generous PTO plan
Health and retirement benefits
Company
Emily's Entourage
Emily's Entourage (EE) is an innovative 501(c)3 foundation that accelerates research for new treatments and a cure for individuals in the final 10% of the cystic fibrosis (CF) community that do not benefit from existing mutation-targeted therapies.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Coby Kramer Golinkoff
Co-Founder, Board Member, and NYC Chair
Emily Kramer-Golinkoff
Co-Founder
Company data provided by crunchbase