Atlanta Rehabilitation & Performance Center · 10 hours ago
Central Registration
Flowery Branch, GA
Full-time
Onsite
Entry Level
$16/hr - $18/hr
1+ years expAtlanta Rehabilitation & Performance Center is a well-established private practice in the metro Atlanta Area dedicated to delivering exceptional therapy services. They are seeking a Central Registration Representative who will be responsible for registering patients, obtaining demographic and financial information, and providing exceptional customer service in a fast-paced environment.
Health CareHospitalRehabilitationTherapeuticsTraining
Responsibilities
Responsible for registering all patients before service is rendered
Obtains demographic and financial (insurance) information from all patients and enters information into computer
Explaining financial obligations to the patient as well as need for services
Understanding of insurance, billing, and and able to explain details clearly to patients
Managing a high volume of phone calls continuously during a given shift while maintaining a superior level of attention to detail
Engaging with patients and team members in a professional manner while providing exceptional customer service in a fast-paced environment
Qualification
Required
Superb customer service skills
Ability to multitask
Enjoy working as part of a team environment
Good organizational and communication skills
Responsible for registering all patients before service is rendered
Obtains demographic and financial (insurance) information from all patients and enters information into computer
Explaining financial obligations to the patient as well as need for services
Understanding of insurance, billing, and able to explain details clearly to patients
Managing a high volume of phone calls continuously during a given shift while maintaining a superior level of attention to detail
Engaging with patients and team members in a professional manner while providing exceptional customer service in a fast-paced environment
Preferred
High school diploma
One year office experience or twelve months secondary education which includes clerical training
Experience in an office setting or call center
Experience with medical insurance
Experience in a healthcare office
Must possess strong customer service skills (phone and in person)
Ability to work under deadlines and maintain critical thinking skills
Possess strong interpersonal skills, initiative, and good judgment
Proficient in typing
Proficient with Microsoft Office Products including Word, Excel, and Outlook Applications
Highly organized and schedule driven
Flexible with daily tasks
Benefits
Medical/Dental/Vision insurance
401K with 50% employer match up to 6% per check
Paid holidays
Paid time off
Company-paid employee life insurance
Voluntary life insurance options
Short and long-term disability options
Company
Atlanta Rehabilitation & Performance Center
We are a local outpatient physical therapy company founded by Physical Therapists and an Athletic Trainer who wanted to create a business model that would put the patient first.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase