Ship Essential · 1 day ago
Wholesale Project Manager
Brooklyn, NY
Full-time
Onsite
Mid, Senior Level
3+ years expShip Essential is a city-based 3PL for modern brands, and they are seeking a Wholesale Project Manager to oversee wholesale execution in Brooklyn. This role involves managing brand communications, coordinating internal teams, and leading a team of wholesale associates to ensure timely and compliant order fulfillment.
LogisticsSame Day DeliveryShipping
Responsibilities
Serve as the primary contact for all wholesale and large retail orders in Brooklyn
Set proactive expectations on timelines, constraints, and compliance requirements
Provide clear status updates, route decisions quickly, and prevent escalations through early communication
Promote Ship Essential services and tools that improve wholesale performance
Own the wholesale workflow from intake through routing, compliance, fulfillment, delivery, and billing
Translate retailer routing guides into executable plans and verify compliance at each step
Track all wholesale orders and tasks in Asana, maintaining source-of-truth visibility for internal teams
Identify bottlenecks early and coordinate timely countermeasures
Partner with Operations Managers and Functional Leads (Receiving, Inventory, Returns, Picking, Packing, Exceptions) to schedule work, allocate labor, and protect SLAs
Align wholesale priorities with daily Flow Plans and carrier cutoffs
Escalate risks to the General Manager with clear options and recommended actions
Directly manage Brooklyn wholesale associates on the floor
Set hourly and daily targets, coach for speed and accuracy, and audit compliance before release
Ensure stations, tools, and materials are ready and standards are followed
Act as the internal expert on wholesale platforms and portals (for example SPS Commerce, DSCO, Rithum, Extensiv, Tradestone, Vendor Central, Seller Central)
Manage ERP and EDI integration projects with brands and providers from scoping through go-live
Troubleshoot mapping, ASN, label, and routing issues and drive permanent fixes with vendors
Create and maintain retailer-specific SOPs and checklists, including VAS pricing configurations
Deliver daily and weekly reports on wholesale health, capacity needs, and upcoming risks
Run post-mortems on misses and convert learnings into updated SOPs and training
Qualification
Required
3+ years in account management, wholesale operations, or logistics project management
Strong understanding of wholesale fulfillment, retailer compliance, and EDI workflows
Experience managing floor teams or cross-functional projects in a warehouse or 3PL
Proficiency with wholesale platforms and portals and comfort leading integrations
Exceptional written and verbal communication skills
Systems-oriented mindset with strong organization and follow-through
Company
Ship Essential
Ship Essential provides storage, same-day delivery, reverse logistics, and retail fulfillment services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
D
David J Sitt
Founder
Company data provided by crunchbase