Holland & Sherry Interiors · 10 hours ago
Director of Rug Operations
Norwalk, CT
Full-time
Onsite
Director/Executive
8+ years expHolland & Sherry Interiors is a company renowned for craftsmanship, quality, and design excellence, seeking a Director of Rug Operations to lead and unify all rug-related operations. This senior, hands-on operations leadership role will oversee the full lifecycle of rug production and fulfillment, ensuring operational excellence and supporting growth as the brands expand their rug collections and custom offerings.
FashionRetail
Responsibilities
Own and unify all rug operations across Elizabeth Eakins and Holland & Sherry
Lead, mentor, and manage managers across product management, warehouse operations, mending/finishing, and sample departments
Establish clear workflows, accountability, and performance standards
Serve as the operational counterpart to sales and creative leadership
Oversee production schedules, purchase orders, and timelines across domestic and international mills
Maintain strong relationships with mills, finishing partners, and key vendors
Ensure consistent quality control standards across all products
Partner with executive leadership on costing, margins, and operational budgets
Oversee warehouse operations including receiving, storage, inventory accuracy, and outbound logistics
Manage and optimize sample programs, budgets, and inventory across both brands
Improve systems related to sample flow, tracking, and lifecycle management
Spearhead major operational initiatives including bringing advanced finishing and mending services in-house
Build an internal delivery, spread, and installation service, beginning locally and scaling nationally
Reduce reliance on third-party providers while capturing meaningful margin expansion
Create bundled offerings that enhance service levels and profitability
Design and implement systems that support growth, consistency, and operational clarity
Improve cross-department communication and execution
Support new collection launches from an operational readiness perspective
Lead special projects that increase efficiency, service quality, and profitability
Qualification
Required
8–12+ years of experience in operations, production, or manufacturing leadership
Strong preference for experience in rugs, textiles, furniture, or high-end interiors manufacturing
Proven ability to manage managers and multi-layered teams
Hands-on leadership style with strategic thinking capability
Strong understanding of production workflows, logistics, and quality control
Financial and margin awareness with experience managing budgets and costs
Highly organized, accountable, and execution-focused
Comfortable in a fast-paced, detail-driven environment
Proficiency in Microsoft Office; ERP or production systems experience strongly preferred
Company
Holland & Sherry Interiors
From our inception in 1836, when Stephen Holland and Frederick Sherry began as woolen merchants in London’s Golden Square, Holland & Sherry has specialized in the finest textiles for the apparel industry.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2003-01-01Acquired
Leadership Team
S
Stephen George Holland
Co-founder
Recent News
2025-12-13
Company data provided by crunchbase