Sono Bello · 15 hours ago
Sales & Customer Service Ambassador
United States
Contract
Remote
Entry Level
$16/hr - $18/hr
1+ years expSono Bello is America's top cosmetic surgery specialist, and they are seeking a Sales & Customer Service Ambassador to create an exceptional patient experience. The role involves scheduling consultations, supporting existing patients, and collaborating with team members to ensure quality service delivery.
CosmeticsHealth CareMedical
Responsibilities
Welcome new patients via inbound call, outbound call, sms, live chat, and email to schedule a free consultation (no cold calling). Must be very tech savvy, with the ability to navigate multiple systems on your PC efficiently
Support existing patients by sending requests for follow up, warm-transferring to the center and fielding non-urgent, urgent, and emergent Medical Escalations to connect patients with center team members, clinicians, or an On-Call Surgeon
Accurately capture and enter patient information with detailed notes within our CRM systems
Adhere to compliance with call flow, candidacy, light medical screening questions, and all other Quality Assurance requirements
Own the first impression of the patient journey
Engage with patients, build rapport, and offer support in finding solutions by overcoming objections
Collaborate with Leadership, Training and QA to stay updated on new services and policies
Qualification
Required
Customer service: 1 year
Sales with a quota or objective: 1 year
You must have a flexible schedule with the ability to work at least 1 weekend day on a regular basis
You must have the ability to establish a private workspace with a lockable door for your home workstation
You must have the ability to perform basic technical troubleshooting and maintenance
No background noises
High-speed internet connection. Have a high-speed internet connection that is adequate for the job. (At least 100 Mbps is needed for optimal performance)
Ability to pass typing and additional skill assessment. At least (40WPM, 95% accuracy)
Benefits
Medical, dental, and vision insurance coverage
401K investing program
Paid holidays
Paid time off
Remote work environment
Career coaching toward professional growth and development
Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and Paid Holidays
Company
Sono Bello
Sono Bello is a medical practice specializing in laser liposuction and body contouring services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$611MKey Investors
Alaris Equity Partners
2023-02-14Private Equity· $546M
2022-03-11Private Equity· $65M
Leadership Team
Tom Barr
President & CEO
Stephen A. Keller
Chief Financial Officer
Recent News
News-Medical.Net
2025-12-24
2025-12-11
News-Medical.Net
2025-09-30
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